:) Tonight, I filled up the HHR with the first tank of gas (got 23 mpg mostly city) and after completing the transaction, started the car and . . . . . . C R A A C K . . . . . . went the radio speaker. It sounded as if someone hit the windshield with a rifle shot. This is the 2nd time this happened. The first time, I thought it was a cracked windshield or window, but didn't realize that it was the radio speaker (at least I think it was the speaker - not sure). The sound was VERY LOUD and very frightening. Station was tuned to one of the XM stations.

My wife was with me both times and thought that it sounded as if the speaker "blew" but since I have never heard anything like this in any other car or radio, am not sure what it is. The radio was on from before at a low volume setting, so when I turned on the key to start it was when the sound occurred. After the initial crack, the radio sounded as normal (great radio in our 2LT package). The crack was about 1/2 second in duration and seemed to be above my head in the area around the top of the windshield. Since it was so unexpected and so loud, it is hard to exactly pin point.

A :confused: :confused: Anyone had this experience or have any ideas ? I doubt if it would be possible for the dealer to diagnose, as feel they would be "unable to duplicate" the problem.

Fritz45

Don't feel too bad, as it is a problem in many HHR's to date. According to some insiders, this is a software issue of the computer. The update is supposed to be available sometime this month. So far, the only information I have on it is on of the other forums (here (http://clubhhr.com/forum/Speaker-Pop-t173.html)) (I hope to not violate any posting rules, if so, sorry in advance, and delete as necessary)

I get it still occassionally, and you are correct in that the most dealers are unable to duplicate. I already tried, and because of this, they did nothing about it. However, I am sure in the next few months, a new release version software will be available, as GM is now aware of this. (At least, according to the other forum).

i've had this problem as well. it seems to be from all speakers at the same time like a static charge in or from the amp. scares the shit out of ya don't it. i wonder if some one can check chevy bulletins on this matter. anybody? p.s. even if this topic has come up before, it deserves another look.

I had the pop once. I wasn't expecting it but it was loud. Hasn't happened since and the radio works fine. I'll be waiting for that software upgrade.

Ng

Just another reason to "cut the plugs" and install an aftermarket radio! :D

I'm happy to report no more:

Seat Belt Chimes (YaaaaY!)
Door Open Chimes (Can now detail my HHR with the door open and stereo on)
Lights On Chimes (I use auto lights anyway)
Turn Signal Click (Couldn't stand it!)

Of course, swapping out stereo's isn't a priority for everyone - but it was for me! :D

Just another reason to "cut the plugs" and install an aftermarket radio! :D

I'm happy to report no more:

Seat Belt Chimes (YaaaaY!)
Door Open Chimes (Can now detail my HHR with the door open and stereo on)
Lights On Chimes (I use auto lights anyway)
Turn Signal Click (Couldn't stand it!)

Of course, swapping out stereo's isn't a priority for everyone - but it was for me! :D

not to jump off topic but is there a aftermarket wiring harness available for the hhr?

Do y'all have the premium radio? I do not have the premium radio, and I have never had that problem.

Yeh, I've had that "POP!!" a few times also. It'll sure get your attention!!

I also saw where GM was aware of this and addressing it. Hope it's soon!!

This may sound silly, but for everyone who has had the "pop" do you have XM radio?? I have the 2LT and the 6 cd radio in mine, I did not want the XM, and I have never heard anything like this out of my radio. I BLAST my radio, I really don't even know how I have not blown a speaker yet, (knocking on wood). I know somone said software issues, but what for only the XM option????? Sounds distrubing, hope it gets fixed soon!

I originally started this thread and I have XM Radio, which I didn't really want (along with the Onstar), but took to get the color that I wanted. My HHR is my daily driver back and forth to work (no long trips) and I generally listen to local talk radio. However, the noise was something I have never heard before and hope that it can be taken care of when dealer gets the software fix.

This may sound silly, but for everyone who has had the "pop" do you have XM radio?? I have the 2LT and the 6 cd radio in mine, I did not want the XM, and I have never heard anything like this out of my radio. I BLAST my radio, I really don't even know how I have not blown a speaker yet, (knocking on wood). I know somone said software issues, but what for only the XM option????? Sounds distrubing, hope it gets fixed soon!
I have a 2LT and the Pioneer 7speaker/ single CD w/XM option (functioning) and I have the "Pop" problem... every so often. (very intermittent)

Nothing quite as loud as a "gunshot"... but annoying enough. :mad:

I have also heard/read that it is a GM software (update) problem. :roll: and dealerships will be addressing the issue soon. :roll:

No XM, no OnStar and have gotten the pop. Hmmm, sounds like something you get on a night out on town :D

Ng

No XM, no OnStar and have gotten the pop. Hmmm, sounds like something you get on a night out on town :D

Ng
:D :D LMAO! :beer: Let's hope ya don't need a shot/needle in the rear, to clear up this radio problem! :red:

Mine does this 95% of the time, not just occasionally. Doesnt matter if its on XM, FM, AM or CD.

Sucks.

I haven't made any counts, but would estimate maybe 1 out of 10 or 20 starts will result in the POP.

BTW... 2LT w/Pioneer / 260 - sub system, XM, but no OnStar or 6 CD.

I agree, it does not matter what options are installed. I have the premium sound system, NO XM, but with Onstar.

All the same, whether or not the system is powered on or not. Pop goes the system, when you turn the ignition on.....

All agreed... sounds like it's time to call your friendly local Chevy dealership! :D (please fix my HHR Mr. Goodwrench) :thumb:

From the Center of disease Control:

If an individual is found to have the dreaded "Pop" please quarantine ASAP and call your local authorities. Cases have sprung up nationwide, specifically those who own "HHR's". Stay safe ladies and gentlemen... :D

Ng

I've yet to hear this on mine (Single Disc w/ 7 Speaker & XM) but I rarely start it manually... love my remote start. Still doesn't do it when I put the key in and activate the radio.

I have the non-premium sound system (cheap factory stereo ) and have had no problems with it. The only popping to date is my eardrums when I make a rapid descent in my HHR heading for the runway......wait...that may be a dream :D

I thought my radio did the pop thing, But i was the bad quality CD recording that sucked.

WOW, I have not heard the popping as of yet and with MOST people saying that they have I'm almost scared. I have heard a popping with a crappy mp3, but then the next song was fine, and it was not very loud at all. Does anyone know the ETA of the software fix????

WOW, I have not heard the popping as of yet and with MOST people saying that they have I'm almost scared. I have heard a popping with a crappy mp3, but then the next song was fine, and it was not very loud at all. Does anyone know the ETA of the software fix????

I would't worry about it unless you actually experience it yourself. I haven't heard the pop even once the entire time I have owned my HHR. Most dealerships won't fix a problem that's not there. I had a hard enough time getting them to reflash my HHR to take care of my starter problem. I had to prove to them that my HHR was having a problem with the remote start. I kept getting, "Just because there is a TSB doesn't mean that your vehicle has that problem.". If the radio pop elevates to a recall then I'll worry, but in the mean time I have no concern.

WOW, I have not heard the popping as of yet and with MOST people saying that they have I'm almost scared. I have heard a popping with a crappy mp3, but then the next song was fine, and it was not very loud at all. Does anyone know the ETA of the software fix????

When you get the "pop"...you'll know it... :D

Ng

I would't worry about it unless you actually experience it yourself. I haven't heard the pop even once the entire time I have owned my HHR.
Cause you keep playing "Death Metal" :cool: :thumb: and scare the crap right outta that "Pop" on your system!!! :D :bow:

Cause you keep playing "Death Metal" :cool: :thumb: and scare the crap right outta that "Pop" on your system!!! :D :bow:

ROTFLMAO! :beer:

Yeah Loud rock would do it

I have had this a few times as well. Glad to know it is being dealt with. I notice it has only happened when I use the auto start feature.

Dan

I have had the "crackle" more than a pop since day two of ownership. Mine has "crackled" in every situation with remote start, without, it. using xm regular over the air etc. My dealer tried a fix with a new radio unit butalas, it crackles also. :mad:

My radio "Pops" more times than not, when I use the remote start. (patently waiting for GM's software update)

I also have to call the dealership today to find out (ask) why my cigarette lighter (dash power port) doesn't have any 12v juice?? :confused: I never noticed until recently I went to plug in a radar detector and there was NO power. However the other 12v power ports work? :confused:

I had an inverter plugged into my lighter, then plugged a laptop in it and all was fine...might be your plug.

When I have used the remote start I have got a small pop. Only has done this a couple of times, so I am not worried, but will watch for a software update and news on this problem.

Thanks Teknobunie :D

I'm taking my HHR into the dealership to address (look into) this radio "Pop" issue and have them fix the cigarette lighter (power port) as well.

Hopefully my/the dealership will have some helpful info (GM update/fix) regarding the radio :roll: ... that I can share with ya'll on this thread. :thumb:

Well yesterday mine did the radio "POP" thingy, it was more like a very loud crackle. I just have the standard radio and no XM. Although annoying, it doesn't bother me. I don't know if I want a reflash or not when the fix comes out, I say this because one of the things they didn't program into mine is that annoying shift light. Somehow it appears they forgot to turn it on and I hate it anyway, this just means I don't have to remove the bulb. I'm sure if I take mine in for a reflash they'll turn it on.

Does anyone know if GM has the "fix" for the radio popping sound as yet? Some said the fix was to be available on 3/16. Tonight, our radio popped again. This time, I started the car on remote start and it seemed to have popped when I inserted the key to get going (but not sure as my wife and I were talking at the time). I have not yet called the dealer, but will do so once I determine if the fix is available. Thanks.

Fritz45

I got my first radio pop yesterday after work, was not as loud as some have experienced. I will continue to keep an eye it to see if it happens again and how much. It really was not as bad as I thought it might be after reading some of the other posts but I figure it can not be real good on the speakers. I do have the premium system with xm. Hopefully with all the peported problems GM will figure out a fix. Peace Mark

:p: Does anyone know if they have a fix for the radio popping sound as yet? I reported mine to the service manager about 2 weeks ago and he had never heard of anything like this before, but said he would call GM with my complaint when I bring in the car. My radio popped on occasion, but I thought it was going away, as it hadn't popped in about a week or so. (I have XM Radio).

Tonight on the way home, I had the radio off and left turn signal on and my wife heard some type of a "whooshing" sound in the background, which I was unable to detect (I don't hear as well as my wife). After I made the turn the turn signal went off. At this time, my wife first turned up the volume on the radio (thinking it was on - it was off). Then she pushed the radio button "on" and we heard the largest crack ever. If I didn't know of the problem, would have thought that either the car was hit by lightning, or we were hit with a rifle shot. My ears still hurt (15 minutes later). It was almost as if the charge was building up and let go at once. The crack sounded as if it was above the windshield all the way across. Frightening is the word to describe it. And I'm not exaggerating. Someone on this forum said that if it happens, you will know it!

:confused: If anyone has knowledge of the TSB for this, please let me know, so that I can print the information for the service manager when I take in the car next week (or even sooner). I think we have some ear plugs at work, which might help, but not sure if this is a good idea. Either way, there is a definite problem with the HHR in this regard. Any ideas ??

Fritz45

The latest I've seen is dated 3/16. It's TSB# 06-08-44-007A.

Here's the AllData link with full text:

http://www.alldata.com/tsb/General-Motors/1142496000000_1143187200000_06-08-44-007A/44007.html

The latest I've seen is dated 3/16. It's TSB# 06-08-44-007A.

Here's the AllData link with full text:

http://www.alldata.com/tsb/General-Motors/1142496000000_1143187200000_06-08-44-007A/44007.html

In plain English, here is what the TSB states...Checks in the mail :D :nuts:

Ng

The latest I've seen is dated 3/16. It's TSB# 06-08-44-007A.

Here's the AllData link with full text:

http://www.alldata.com/tsb/General-Motors/1142496000000_1143187200000_06-08-44-007A/44007.html

:( Thanks a lot Joe - While an interesting report, this is discouraging in that the problem has existed for several months and there is no solution in sight. What concerns me even more is:

:confused: What damage is done to the speaker system as a result of this popping? I don't see how speaker(s) could possibly withstand this amount of surge or whatever is causing the crack. The noise is deafening. Wouldn't it seem likely that GM might also be concerned about possible ear damage to the consumer, as this is a very strong possibility. I am about ready to leave my radio in the off position until this is fixed. But tonight, there was some type of sound even with the radio off while turn signals were activated. This could be a bigger problem than it might first appear.

I also have had more than the usual amount of static electricity buildup (getting shocked on exit) with this car (more so than in any other vehicle that I have had in years). Is there any connection? Too bad, as otherwise, I really am enjoying this car.

Fritz45

:roll: As an update, I called my dealer service department this morning (second call so far about the radio sound, which is no longer a "pop" - instead is now a loud "C R A C K"). They are in denial. He said that they have never had any reports of this with the HHR. I told him of the TSB and said I would mail him info, which he did not want, as until there is a fix, there is nothing that can be done. I described the crack as being up close to a rifle when discharged. (Last night's incident was the loudest yet and the TSB mentioned audio bleeding through the turn signals, which explains my wife's hearing of what she described as a "wooshing sound" before the crack).

:p: If the dealers are in denial, and won't report the problem to GM, where can I write to GM with an accurate description of this? I don't want a phone number, as am tired of pushing buttons, making choices, pushing more buttons, etc. and then finally getting to a low-level employee who's function is to get me off the phone. I have found that the best way to get a problem solved is to type up a very-carefully worded letter that is polite in nature, with accurate information. Letters get results, as they are eventually passed on to the right person (who can seldom be reached by phone). For extra emphasis, a Certified Letter gets even better results.

For those of us who have had this problem, most are probably very unhappy with their HHR. For those of you who have not had this problem, you are very fortunate. Either way, the problem exists, is very annoying and could result in blown speakers and/or ear damage in extreme circumstances. The problem has existed now for some time, so it seems that GM needs some urging to take care of this. What I do not understand is that they have been building cars for many years and installing radios since as long as I can remember. Until now, I have never heard of anything like this in any car. This makes me wonder if we are "going backwards" with our technology?

Fritz45

Don't you have another Chevy dealer in your area you can go to? You don't have to take it back to the dealership you bought it off. Any Chevy dealer can perform warranty work. Maybe your luck will be better through a different dealership.

:p: Thanks Captain! The dealer that we bought the car from is the best in the area (by far), so I assume that until they have a fix, there is nothing that can be done under warranty. I agree with this and am not faulting the dealer. This problem is quite unusual and doubt if any dealership would want to attempt to do anything until they know what to do. The TSB says, "Do not attempt a repair at this time" and "Advise customer that a fix is due out soon".

Since the dealers don't have info on how to fix it, I still feel that a letter to GM to alert them of the seriousness of the problem (from a customer) is appropriate at this time. Otherwise, will have to wait (possibly months) until many, many customers bring in their cars with the problem and for the dealers to then report it to GM. I don't feel that I want to schedule an appointment and take the car in when there is not a remote possibility that the dealer can take care of it as yet. I also doubt if the problem could be duplicated, so would get the dreaded "could not find the problem" comment on the service order. Note that the problem is with the US8 or US9 radio in the 2006 HHR, 2006 Pontiac Solstice and 2007 Saturn Sky, so is fairly common.

On my first call of two weeks ago, the service manager said that he had not heard of the problem, but if I bring in the car, they would call GM to see what to do. Since the TSB says not to attempt a repair at this time, why bring it in? He mentioned that they get very many TSB reports on their cars (they sell Buick, Cadillac, Chevrolet), but not anything on this yet.

:smile: I have a good friend who owned a lock repair business in Chicago. On the back of his business card it said, "We'll either fix it, or we'll fix it so no one else can fix it". This is what I do not want to happen to my HHR, so I will wait it out. In the meantime, still feel that I want to write to GM with the details and exact description of what is happening.
Fritz45

I called my dealer and spoke to the service manager about this on 3/30. He claimed it was the first he heard of the problem. I asked if he was where he could look up a TSB. Gave him the TSB# and he found it. Told him he knows about it now!

He said to "stay in touch" re: a fix. I told him to read GM's instructions at the bottom regarding the dealer recording the customer info and that it was the dealer's responsibility to contact the customer when the fix comes out. We'll see!

:confused: JoeR - How loud and how frequent is your radio pop (crack)? Mine isn't all the time, but last night was sooooo loud. Your idea is a good one and I think I will drop off a copy of the TSB at my dealer this AM, along with a request that I be notified as soon as a fix is available. Thanks!

Fritz45

My "POP" is only occasional, but it does get your heart racing, looking around for some dude with a gun. :eek:

Best guess... about 1 / 10 - 20 starts here.

The "pop noise" softwear for the radio is now available on GM S.I. (Service Information) and your dealer can reflash it right now. We've done a couple that we couldn't get a pop out of.....one was my car. Everything seems fine...life is good.

Mine was flashed today. We will see.. :bow:

:( Mine "popped" twice today (2 times out of 5 starts). I hope the flash works, as my ears are getting sore.

Fritz45

I talked to my dealer yesterday and they said the new software is available for immedite download to any dealer. I'm not having mine flashed yet since it only made a mild crackle once, and my shift light isn't programed and I don't want it to work. They're annoying. And I know flashing my computer will re-set the light.

:smile: My dealer called me yesterday and said that they can fix the radio pop, so I will be bringing it in next week when I have the time. I hope it works out well.

Fritz45

:confused: This morning, I called my dealer to make an appointment to get the radio pop fixed and the service technician on the phone said he had never heard of this. I told him there was a TSB on it. He then asked, "What is a TSB?" Hello.....

Hopefully they will get this pop fixed, as it is very loud. During the past 2 weeks or so, I have held my left ear closed with my left hand and leaned my right ear against my right shoulder when turning the key to start the car with my right hand. (I was going to use ear plugs, but keep forgetting to buy a pair). Amazing is that since my last post, no more popping radio! Is it possible that either it fixed itself, or that most of the speakers are blown out? I will find out next Tuesday when I take the HHR in for service, including oil change.

Any others have such an experience (popping sound going away)?? What I really worry about is damage to the speakers, as it seems that this is a very strong possibility in view of the loud cracking sound (like a rifle shot).

Fritz45

:confused: This morning, I called my dealer to make an appointment to get the radio pop fixed and the service technician on the phone said he had never heard of this. I told him there was a TSB on it. He then asked, "What is a TSB?" Hello.....Fritz45


Run, do not walk, away from that place...

:eek:

Run, do not walk, away from that place...

:eek:

;) Last week, I received a phone call from the service manager from the same dealership, who was aware of the problem and the fix. This dealer has one of the best service departments in the area. Evidently my call of this morning was connected to a new employee or apprentice. I will be bringing in a copy of the TSB, along with several other posts that mention that a fix (in the form of a reflash) is available. I will report what happens next week.

Fritz45

Fritz,

FWIW, I had mine flashed on 4/21. I've been on a few business trips and haven't had it happen yet. Hope it's gone for good! It only takes about 20 min. to do.

Thanks Joe - Hoping for the best, as this is my only issue with my new HHR.

Fritz45

I originally had a problem with my factory radio because the right side speakers played louder than the left. They re programmed the radio and it didn't help at all. They replaced the radio and all was fine.

Then later on the with the new radio, I shut the car off and I herd static comming from the stereo. I hit the power button and it POPs Loud. Crackles too. Sounds like a amp is loosing its ground.

Dropped my car off again today to get it worked on. Got a shitty 96 lumuna with no gas.

Got my car back today. They couldnt get it to pop. They are ordering a new antenna for it because there was static on one station. Does anybody know the name or # of the TSB? They put a new radio in last week. I asked if they reprogrammed the radio. They said it has the most recent programming in it already. Anybody got any clue? Is the reprogramming working for anybody?

I want to be able to tell them so they dont look at me like i'm being an idiot or just a plain asshole.

I just brought mine in today. Got into an interesting conversation with the service guy. I went in there explaining specifically that this TSB is what I am looking for. He went on to say that "we do not perform any TSB's a customer request. We need to know what the customer is complaining about. Their technicians will look at the complaint, and if they find something in the TSB's, that matches the customer complaint, they will apply it."

Anyway, it sounded more like a power trip than anything else. After all, they are the "experts" and I suppose they do not like to be told what to do.

So, I gave him a word-by-word description of the complaint as it is written in the TSB.

Here is the TSB# in question.

http://www.alldata.com/tsb/General-Motors/1142496000000_1143187200000_06-08-44-007A/44007.html

I hope this works...I have heard a few folks say it has worked. And hope they do not tell me it is my antenna, cuz I have the SoCal stubby on it right now........

I also heard a real loud sound a few times when I started the car, made the heart pump pretty good. My thoughts were that it was the rear seat belts making noise. I don,t know if they wind and lock but that is where it sounds like it is coming from. Any more ideas?

Well my HHR is 3 days old and I've had this POP about 4 times now. And it flew me back into my seat. At least I know I'm not alone. I'm adding it to my list. Only two major problems. This POP from hell, and the rear spoiler is loose. Thanks for the information. Will let ya know how I make out.

Just got my HHR back from dealer, and it was re-programmed to resolve the ever so heart wrenching speaker POP.

The latest TSB is now 06-08-44-007B, at least that is what is printed on my service report.

From my experience, I had to play "dumb" about this TSB when describing it to the service consultant. I wanted to cut the chase and just tell him which TSB to apply. Well, he did not like this approach and started to tell me that they do not apply TSB information to any service. The customer must describe the problem. The consultant will write the report to give to the techs. And if the techs find that the TSB is appropriate, they will do the work. So, with the TSB printed in my hand, I gave the consultant a "word for word" description of the problem.

Hopefully, no one else has to be treated like I was, but I do understand that it is their job. And, they did apply the TSB. So far, I have noticed that the radio powers on much faster now.

Surely, If I get another POP, I will let you all know. I would recommend you make an appointment soon. Have the TSB number ready, but when describing the problem, tell them exactly how it is described in the TSB.

Lastly, for those of you that were worried about this Flash or re-programming affecting the shift light, do not worry, as this TSB only re-programs the Radio functions. It does not turn on the shift light.

I've never had the shift light activate. When is it supose to light? What RPM? Is there a web page I can go to print out that TSB?

My brother in law and I both noticed that the shift light does not illuminate in either car?? Maybe you have to program it?

Here's a link to the latest TSB on this:

http://www.alldata.com/tsb/General-Motors/1143792000000_1145602800000_06-08-44-007B/440071.html

Oh, for any on you who are having difficulty with the dealer resolving this...

I experienced the POP and found the TSB. Called dealer and they were clueless on the issue. Asked to talk to the service manager and he was not aware of it. I pointed him to the TSB on the web.

His answer was that I would have to bring the car in, have them verify the problem before fixing it. I told him that it was an intermittent problem and what if it did not happen when they checked it. He then said that they may have to keep the car a few days. That's when I flipped!!

I told him politely, but firmly, that I was experiencing the problem stated in the TSB. They would have to take my word on that if they cannot duplicate it when taken in and expected them to fix it. Why would I take my valuable time to take in in if it was not a problem? I had absolutely nothing to gain by getting the upgraded and fixed software. I told him should they give me a hard time about this that I would take the car to another dealer and that one could well be the one I buy my next car from and if GM didn't just fix it they this could well be my last GM car. I suggested he contact the GM rep and relay what I said and get back.

He called back in a few minutes to make the appointment. When I took it in the tech could not duplicate the problem, but noted on the record that he did and reprogrammed the BCM.

I have not had the POP occur since.

Guys, just be FIRM with any reluctant dealer on this! Good luck!

Ok since mine was flashed it now seems that the same frequency a pop would occur, ( It doesnt any longer) my XM channel resets to channel 2. Anyone experiencing this now? This only happens when i shut the car off leaving the radio on a xm channel. This all started after the Flash.

:thumb: I took in my HHR today for oil change and 3000 mile service and the radio pop fix (I hope). Here is what the Invoice said:

CUSTOMER STATES THAT RADIO POPS AT TIMES WHEN TURNING ON?

CAUSE: BULLETIN R9707 RADIO AUDIO POP NOISE/REPROGRAM RADIO
135WCHEV (No charge)
FC: 93 PART # COUNT: 0
PERFORM RADIO REPROGRAM AS PER BULLETIN #06-08-44-007B

Hopefully all will now be OK, as this was the only issue found to date with the HHR.

:confused: Did you ever think of what a Service Manager faces each day? 7-8 out of 10 customers are coming in with some type of problem or complaint. I wouldn't want that job. At one time in my life, I was fairly difficult to deal with, but over the years learned that I am able to get a lot more cooperation by being ffriendly and polite with my requests. I always thank them for the service when leaving. (Then later if something develops, hopefully I will get some nice treatment).

Fritz45

Alright have read through all of these concerns about the radio POP problem. Is it me or does it seem that all the problem stems from the upgraded radios. I have the basic radio and have had my car for 2 weeks and have not heard a single POP.

I guess my question is any else having that problem that has the basic stock radio???? Maybe I am just fortunate.

Or maybe need to install my aftermarket radio and avoid that issue, which this process is a issue in itself

I have the same basic stock radio and it pops. I will be upgrading to an aftermarket radio to eliminate this problem

This may seem like a wierd question but how long did it take you all to get the radio fixed? the popping just started for me 2 days ago and i more or less read the TSB report to the service manager and he told me to come in tommorow morning. The only problem is that i need the car back on Sat. Would it be wrong to ask them if they can not fix the problem tommorw to have the car back and them bring it back in on Monday. Also would it be a good idea to bring the report with me and tell them these are the problems i am having and this is how you can fix it.

This may seem like a wierd question but how long did it take you all to get the radio fixed? the popping just started for me 2 days ago and i more or less read the TSB report to the service manager and he told me to come in tommorow morning. The only problem is that i need the car back on Sat. Would it be wrong to ask them if they can not fix the problem tommorw to have the car back and them bring it back in on Monday. Also would it be a good idea to bring the report with me and tell them these are the problems i am having and this is how you can fix it.

Mine was in and out the same day..So if you had an appointment to drop it off in the morning, you should have it back that afternoon.

When addressing to the service consultant, just give them the description of the problem, word for word as it is writtten on the TSB. They will write it up as such, and the technicians will have to match it to the TSB's. However, it would not hurt at the end to mention the TSB number. My service consultant was a bit annoyed when I tried to explain that I just wanted to have this particular TSB corrected. So played along with him, and pretended like I knew nothing...this will depend on your area though....

My service consultant was a bit annoyed when I tried to explain that I just wanted to have this particular TSB corrected. So played along with him, and pretended like I knew nothing...this will depend on your area though....

Can someone explain to me why that "annoys" them? What is wrong with an informed consumer? What are they afraid of? Are we to believe that if they purchased a, say, Ford, that he would not want to know what TSBs were out on it?

PLEASE!

:wtf:

I dropped off my HHR at 9 AM for an oil change and radio pop fix and it was finished by noon.

I took my HHR in for a few fix'ems today...since it was 1 week. On the list- the radio POP. I enclosed the TSB articles and there were no questions. I actually have to say, my dealership is AMAZING! They all know my name and whenever I stop in my sales rep pops up out of now where to say hello and check on me. They get 5 STARS from me. :one: But yes- my radio is POP is gone!

just went ahead yesterday morning and i must say that the staff was amazing i brought in a copy of the report and they went ahead typed in the number and reflashed the radio took about an hr. Thanks again for the help

Can someone explain to me why that "annoys" them? What is wrong with an informed consumer? What are they afraid of? Are we to believe that if they purchased a, say, Ford, that he would not want to know what TSBs were out on it?

PLEASE!

:wtf:

My guess is that it is an ego thing. You would suppose that they are the ones that are the "experts" at their product. In these cases, you will almost find this kind of attitude. This is actually evident in almost any business or industry. You just have to pick and choose who you want to do business with. From what I am reading now, folks are actually have better luck in finding service people with no attitude...glad to hear that. I need to find a new service place..

Went to my dealer explained the problem with the popping thru the speakers. I could not get it to duplicate. Explained about the TSB that I found on this site and after checking the Dealer fixed the problem.

Thanks!!:bow:

well its been two weeks sice i went to get the popping fixed and today it came back, i was simply making a turn off of the expressway. I had a 12pk of soda in the back do not know if that was it. So i am going to go nice and early tommorow and hopefully they can reflash it and hoefully it will stick this time.,

My HHR is doing that too! I have my Sirius Sportster plugged into the 12V outlet in the middle console. The dealer said that was the reason and to try a ground loop isolater...Also when I use my blinker the radio makes a static sound sometimes then it stops after the blinker is turned off. Very weird? Anyone having that problem? Don't get me wrong...love my car but that sound scares the crap out of me and it's not good for the speakers....

Mine would happen every time I turned off the car with the XM on, so I was able to duplicate it for the dealer (actually it scared the girl that was driving it off). It took about 15 minutes or so for them to have it fixed. I didn't have the bleed through from the blinker, though.

My dealer fixed mine using the Tech Service Advisory LINKED BELOW. Depending on the dealer they might need to order the download software (takes 1-2 days at most). Let me know how you come out. kcps1150

http://www.alldata.com/tsb/General-Motors/1142496000000_1143187200000_06-08-44-007A/44007.html

The radio in our 2lt occasionally makes a popping noise (sounds like the amp turning on) just after the car starts. I am aware of the TSB regarding popping, but it specifies that the radio pops during cranking (this is in all caps on the TSB) The dealer has been unable to replicate the problem, as it happens only occasionally. Has anyone else had this issue, and if so, has it been resolved?

Mine did the "pop" thing a few times, just printed the TSB told them about it, gave them a copy and they fixed it.

shakakan, I merged your thread with a previous thread on the same topic. You may want to start at the begining of this thread to get caught on this radio popping problem.
I hope this helps! :thumb:

Heres how I fixed my radio from the pop, easy fix, remove your stock head unit and replace it with this...

http://i11.photobucket.com/albums/a199/ng8650/HHR%20Audio/DSC01255.jpg

and you'll never have the pops again :lol:

Ng

The radio in our 2lt occasionally makes a popping noise (sounds like the amp turning on) just after the car starts. I am aware of the TSB regarding popping, but it specifies that the radio pops during cranking (this is in all caps on the TSB) The dealer has been unable to replicate the problem, as it happens only occasionally. Has anyone else had this issue, and if so, has it been resolved?

When you bring in your car to the service consultant, you will need to describe to him, word for word, the description from the TSB. This way, he will write it up, as you described, and send the car back. The tech will read the description and try to match it up to the TSB logs.

This will ensure that they apply this infamous TSB. Most service places are sensitive when the customers simply ask them to apply a TSB. Makes them feel like they do not know their own product.

Anyway, since my reprogramming, I have not had any "POPS"..

I'm glad to read all of these notes. The first time I heard it, I thought a stone had hit the side of my Sunburst Orange HHR. I pulled over and went all over the car looking for a ding/stone chip... Nothing.... My HHR has XM radio.

radio popping has been there since day one. i have xm radio. dealer has no answer

Tell the dealer you want the tsb performed. If you have problems with them find another dealer or call GM direct and complain.

;) I originally started this thread, as was greatly disturbed about the radio popping. After comparing the sound with other reports on this forum and waiting for awhile until the TSB was published, brought my car in for the "pop repair". (This was on May 9, 2006). It was done quickly and there have been no popping sounds since. The dealer must follow the procedure in the TSB and must believe you, as it is almost impossible to duplicate the sound on command.

Mine was really bad, as the buildup was even coming through the turn signals as a loud buzzing sound (with radio off). Then if the radio was turned on, it sounded almost as if a rifle had gone off inside the car. I was seriously considering ear plugs, it was so bad. To this day, still do not understand how such a loud sound could not have damaged the radio speakers (or my ears), but they all seem OK.

This is the ONLY problem that I have had with my HHR, other than a stripped valve stem on a tire (went flat in restaurant parking lot). Thinking back, this was my first flat tire in about 20-25 years. This gave me some experience in how to locate and assemble the HHR jack and how to change a tire, as today we have very few flat tires compared to many years ago. It also showed me how attractive the small donut spare looks on the car.

:lol: As a cost-savings, GM might think about using that small donut wheel/tire combination on all of their cars. It would save on the cost of fancy wheels and hubcaps too!

Great info....can someone point me in the direction of the latest TSB? I'm taking my HHR in next week and want to get this resolved...I'm glad there may be a solution....Thanks again

Great info....can someone point me in the direction of the latest TSB? I'm taking my HHR in next week and want to get this resolved...I'm glad there may be a solution....Thanks again
:welcome: to chevyhhr.net...the best online forum for anything HHR. :thumb:

If you're looking for the latest TSB's for the HHR, one of our members, dbarberaz has a sticky at the top of this Problem/Services board and does a great job of keeping us abreast of any new ones. :smile:

I'm having this problem with my HHR too. I wanted to bump this up so I can find the info again before I go to the dealer. My printer died so I can't print right now and want to be able to find this again.

So, anyone who had the fix done: Did it work? Did it stay fixed?

I think my speakers may be damaged as all radio stations are staticy now. :(

I had it done.....yes it corrected the problem and YES it stayed corrected.

The key is to assure the dealer technician does precisely what the TSB says....no short cuts.

Oh, here's the TSB...TSB #06-08-44-007C, Radio distortion and Pop Noise.

I had it done.....yes it corrected the problem and YES it stayed corrected.

The key is to assure the dealer technician does precisely what the TSB says....no short cuts.

Oh, here's the TSB...TSB #06-08-44-007C, Radio distortion and Pop Noise.

Since AllData now requires a paid membership so I can't print the actual TSB, do I need to try to track it down elsewhere? Or is it sufficient to just describe the problem and tell them I know it's addressed in TSB #06-08-44-007C, Radio distortion and Pop?

is it sufficient to just describe the problem and tell them I know it's addressed in TSB #06-08-44-007C, Radio distortion and Pop?

IMHO it would be sufficient to tell them that, dealer service centers fear the informed customers. Cant BS, tell them they need bogus services and such. If I remember right, the tsb and problem would get solved by reprograming the radio but as Snoopy said no short cuts.

I would just inform the Service Writer that you are aware of a TSb to address the poping problem and give him/her the number provided. Also, as I mentioned, indicate the other radio problems and indicate that you are aware of those other TSB's to remedy those problems.. State, NICELY, that you are expecting the reprogramming to be done as instructed in the TSB, because you also know of short cut's that have been taken on other owners vehicles and the problem returned.

I would just inform the Service Writer that you are aware of a TSb to address the poping problem and give him/her the number provided. Also, as I mentioned, indicate the other radio problems and indicate that you are aware of those other TSB's to remedy those problems.. State, NICELY, that you are expecting the reprogramming to be done as instructed in the TSB, because you also know of short cut's that have been taken on other owners vehicles and the problem returned.

These are the notes I typed out for myself:

The radio "pop" problem is addressed in TSB #06-08-44-007C, Radio distortion and Pop Noise

The audio quality/poor reception on FM band is addressed in TSB #06-08-44-016 or TSB#06-08-44-016B (updated)

Ask that they follow the TSBs to the letter, no short cuts. Note that I have heard of dealers taking short cuts and the the issues returning.

~~~~~~~~~~~
Think that will do it?

:thumb:

Well, this has all been interesting reading. My GF has an 06 HHR and she has been having the radio pop problem for some time now. I took it back to Glendora Chevrolet in Glendora, CA for the 5th time this morning. They've re-programmed the radio twice and replaced the amplifier this past Friday. Sure enough the radio popped again when we went out on Sunday. I'll be asking the Service Writer about the TSB when we go back to pick it up this afternoon.

[QUOTE=Violet_HHR;253488]These are the notes I typed out for myself:

The radio "pop" problem is addressed in TSB #06-08-44-007C, Radio distortion and Pop Noise

The audio quality/poor reception on FM band is addressed in TSB #06-08-44-016 or TSB#06-08-44-016B (updated)

Ask that they follow the TSBs to the letter, no short cuts. Note that I have heard of dealers taking short cuts and the the issues returning.

~~~~~~~~~~~


Can Violet or someone provide a direct link the TSB 06-08-44-007C? We just got my husband's HHR back from the dealer and they say they followed the instructions on the TSB 06-08-44-007B...but they also told us that the turn signal "audio bleeding" was UNrelated...and we even gave them a copy of the 007B TSB which states "Audio bleeding through the turn signals..." Of course, within 24 hours after getting the HHR back, the turn signal bleeding occurred again. Arghh! Thanks in advance, Sherry

Here's a link to the latest TSB on this:

http://www.alldata.com/tsb/General-Motors/1143792000000_1145602800000_06-08-44-007B/440071.html

Joe, can you please provide a direct link to the latest TSB on the Radio Pop problem? I believe that 06-08-44-007C was published in June 2006. Thanks so much, Sherry

You do realize you resurrected a dead thread from 10 months ago?

Anyways.. Here is the old TSB thread from the stickies

http://www.chevyhhr.net/forums/showthread.php?t=1919

You can also get them i believe from the chilton sticky in the forum.