Just bought our HHR LT in Florida this past week. Driving North on 75 Saturday night, the car started missing and hesitating. We have less than 400 total miles on the car at this point.

The traction control light came on, then the check engine light. Called the roadside assistance number (twice) expecting the technical assistance that the brocure promises, and found that they only arrange for a tow to some dealer for service. A recording at the customer assistance number politely suggested that we call back during their normal business hours Monday through Friday.

So, with no other options, since the vehiclle manual states that to continue operating the vehicle may void any warranty coverage, and not wanting to be stranded on the side of the interstate in the middle of the night, we stopped at a hotel to wait till Monday to get it looked at.

If you're looking at the customer service, or roadside assistance as part of your decision making process, you'd better read carefully. There is also a clause in the warranty that states no reimbursement for other expenses, like hotels, rental car, etc. is to be expected. Assistance for the Chevy line evidently doesn't exist if you happen to need it after 5, or on the weekend.

Guess my trip is going to be a bit more expensive than planned.

Happy Trails.

Just bought our HHR LT in Florida this past week. Driving North on 75 Saturday night, the car started missing and hesitating. We have less than 400 total miles on the car at this point.

The traction control light came on, then the check engine light. Called the roadside assistance number (twice) expecting the technical assistance that the brocure promises, and found that they only arrange for a tow to some dealer for service. A recording at the customer assistance number politely suggested that we call back during their normal business hours Monday through Friday.

So, with no other options, since the vehiclle manual states that to continue operating the vehicle may void any warranty coverage, and not wanting to be stranded on the side of the interstate in the middle of the night, we stopped at a hotel to wait till Monday to get it looked at.

If you're looking at the customer service, or roadside assistance as part of your decision making process, you'd better read carefully. There is also a clause in the warranty that states no reimbursement for other expenses, like hotels, rental car, etc. is to be expected. Assistance for the Chevy line evidently doesn't exist if you happen to need it after 5, or on the weekend.

Guess my trip is going to be a bit more expensive than planned.

Happy Trails.
That sux!!!!!Let us know what they found, and hopefully sooner than latr.........

Just bought our HHR LT in Florida this past week. Driving North on 75 Saturday night, the car started missing and hesitating. We have less than 400 total miles on the car at this point.

Make sure all the fuses are seated properly, if you haven't done it already.

http://www.chevyhhr.net/forums/showthread.php?t=522

Yep, sounds like a loose fuse & relay scenario to me.
Be sure to check both the underhood fusebox and the interior fuses behind the center console. Also - read the thread mentioned above.

Best of luck!

Good advice from those above!!

any update as to what was wrong here? this same exact thing just happened to us on our way homew from the store. I'm heading out right now to check the fuses just in case.

Just what Mike said. I checked mine when I first bought it and no problems yet. Did find a few that where loose.

I was just coming back here to update. all the fuses were seated all the way. I'm still having the problem.

I was just coming back here to update. all the fuses were seated all the way. I'm still having the problem.


I'd take it to the dealer and see what codes the ECM has in it.

thats the plan for first thing on Mon. I was just running through the possible easy fixes before hand just in case.

Did you check to see if the battery cables are loose?

since the ground is painted it may be the ground as well

take off the ground cable on the left side of the battery and the one on top and make sure you have good clean metal showing and it is good and tight

Good luck, I hope it works out for you

Sorry for the long delay in getting this information out to those of you who may be having some of the same problems we experienced with out HHR.

What the dealer found when we were towed into the shop with the described problems is that the little plastic ears that hold one of the spark plug wires on the coil pack (located under the breather) was broken during assembly, or etc. and when it backed off it began to mis-fire, stall studder, and so forth. The quick fix was a wire tie, the better fix was a new wiring assmembly which a dealer in KY put on for us.

The car hasn't had any similar problems since.

One other word of warning though. The wife decided to purchase one of those little bottles of car fresnener that clips onto the vents. Within a couple of minutes, it dripped onto the dash and radio, and did around $700.00 worth of damage. Just dissolved the plastic. We've put in a claim to Dow (the manufacturer of the product), but haven't heard from them yet.

Do yourself a favor, and stay away from those things.

H

I had the same air freshner thing happen with my wife's venture, except it ran down the plastic onto the carpet. I have no idea what they put in that, but it can mess up plastic real quick

Great to hear you have your issue resolved. I would push hard with Chevrolets "CUSS"tomer service for reimbursement for a hotel. This was not a incidental mechanical failure, this was an issue with their assembly of the vehicle. Let them know that there are many other owners on the HHR forum that are anxious to hear the way chevrolet deals with they're customers. Also inform them that this is where some people choose to hang out to decide if they want to purchase an HHR or not and that I'm sure finding a good resolution might effect their decision.

Sorry for the long delay in getting this information out to those of you who may be having some of the same problems we experienced with out HHR.

What the dealer found when we were towed into the shop with the described problems is that the little plastic ears that hold one of the spark plug wires on the coil pack (located under the breather) was broken during assembly, or etc. and when it backed off it began to mis-fire, stall studder, and so forth. The quick fix was a wire tie, the better fix was a new wiring assmembly which a dealer in KY put on for us.

The car hasn't had any similar problems since.

One other word of warning though. The wife decided to purchase one of those little bottles of car fresnener that clips onto the vents. Within a couple of minutes, it dripped onto the dash and radio, and did around $700.00 worth of damage. Just dissolved the plastic. We've put in a claim to Dow (the manufacturer of the product), but haven't heard from them yet.

Do yourself a favor, and stay away from those things.

H
If the air freshner can ruin plastic,what does it do to your lungs when you breathe the fumes in???