View Full Version : Lowering and the warranty


Frosty
05-03-2006, 04:04 PM
Does anyone know if lowering the HHR will void the warranty? I want to purchace the goldline springs but I certainly would like to keep it covered as long as possible.

jx3
05-03-2006, 04:24 PM
Does anyone know if lowering the HHR will void the warranty? I want to purchace the goldline springs but I certainly would like to keep it covered as long as possible.

The search button is your friend!!

http://chevyhhr.net/forums/showthread.php?t=1023&highlight=lowering+warranty

ng8650
05-03-2006, 04:42 PM
Don't do it if your worried about the warranty...My :2cents:

Ng

captain howdy
05-03-2006, 04:46 PM
I agree with NG. :smile: If anything goes wrong with your suspension the first thing the dealership is going to do is blame it on you lowering your HHR whether that is the reason or not. :roll: :(

Retrorod
05-03-2006, 05:09 PM
Something many people are not aware of, the Service Manager has alot to do with what happens on a warranty claim. We are responsible for repair orders that get submitted to GM for payment and the claim must be within the guidelines in our Policies and Procedures Manual. Personally, I don't put my job on the line for something that is not warrantable according to GM. That being said, I evaluate anything that might be "questionable" and I know what is a factory defect and what is not. You have a lowered HHR and have a failure that I don't attribute to the modification...it'll get covered. Since I've been around for over 30 years in this business and built many hot rods, race cars and everything in between....I think I can tell the difference. You tear the oil pan off because it's only 1" off the pavement and I might have to question the coverage, but normally you'll find I'm pretty reasonable and I am a genuine gearhead so I take care of the "enthusiasts" as best as I can. Oh, just one other thing......don't storm into my office with an attitude poking a finger in my chest................I'm a believer in treating people the way they treat me.

SoCalHHR
05-03-2006, 05:15 PM
I second what Retro said. Most warranty approvals/denials depend largely on the man in charge.

O6ChevyHHR
05-03-2006, 06:40 PM
it dose affect your Warenty i talked to my friend yesterday at the daelership. So if you lower it and you have a problem they wont cover it.

ng8650
05-03-2006, 06:43 PM
I think by the time I'm done with my HHR, if I ever take it back for warranty work they are just going to laugh at me...:lol:

Ng

hvrod
05-03-2006, 06:53 PM
noo they be saying wow.. supperrrrr

BIG JIM WOODMAN
05-03-2006, 09:01 PM
[QUOTE=Retrorod]Something many people are not aware of, the Service Manager has alot to do with what happens on a warranty claim. We are responsible for repair orders that get submitted to GM for payment and the claim must be within the guidelines in our Policies and Procedures Manual. Personally, I don't put my job on the line for something that is not warrantable according to GM. That being said, I evaluate anything that might be "questionable" and I know what is a factory defect and what is not. You have a lowered HHR and have a failure that I don't attribute to the modification...it'll get covered. Since I've been around for over 30 years in this business and built many hot rods, race cars and everything in between....I think I can tell the difference. You tear the oil pan off because it's only 1" off the pavement and I might have to question the coverage, but normally you'll find I'm pretty reasonable and I am a genuine gearhead so I take care of the "enthusiasts" as best as I can. Oh, just one other thing......don't storm into my office with an attitude poking a finger in my chest................I'm a believer in treating people the way they treat me.[/QUOTE

i'm a service manager at a large chryser dealership in okc area, i'm tolerant based on attitude and latitude, i have a job because the manufactures need someone to read gray areas in the warranty prossess. some managers are hard but most want the customer to be happy and safe. alot of service managers and advisers are car people. think about this,, you spend $250 on a lowering kit and then go to the dealer and complain about a rubbing noise in the rear, expect to pay. or after lowering, you brake a swaybar expect to pay. but if you lower it and your radio is inopperative they will pay. what i am saying is not written is stone but it's the way the system is set up.:2cents:

BIG JIM WOODMAN
05-03-2006, 09:03 PM
it dose affect your Warenty i talked to my friend yesterday at the daelership. So if you lower it and you have a problem they wont cover it.
you have no clue! :rof: :thumbsdow

captain howdy
05-03-2006, 09:04 PM
i'm a service manager at a large chryser dealership in okc area, i'm tolerant based on attitude and latitude, i have a job because the manufactures need someone to read gray areas in the warranty prossess. some managers are hard but most want the customer to be happy and safe. alot of service managers and advisers are car people. think about this,, you spend $250 on a lowering kit and then go to the dealer and complain about a rubbing noise in the rear, expect to pay. or after lowering, you brake a swaybar expect to pay. but if you lower it and your radio is inopperative they will pay. what i am saying is not written is stone but it's the way the system is set up.:2cents:

That's the point I was trying to get at. :bow: Well put. :beer:

BIG JIM WOODMAN
05-03-2006, 09:11 PM
one other thing we should be concerned with is what we do with our HHR. the computers in these car are scanning more than you know. these are things that could effect warranty. max speeds recorded, max rpms recorded and many other things. black box anyone? i tell ya there watching us !

SoCalHHR
05-03-2006, 09:25 PM
one other thing we should be concerned with is what we do with our HHR. the computers in these car are scanning more than you know. these are things that could effect warranty. max speeds recorded, max rpms recorded and many other things. black box anyone? i tell ya there watching us !

Dude. I am sooooo busted. :lol:

Krejaton
05-03-2006, 09:57 PM
Are you saying there definately ~is~ a black box or could be?

BlackHHR
05-03-2006, 10:05 PM
one other thing we should be concerned with is what we do with our HHR. the computers in these car are scanning more than you know. these are things that could effect warranty. max speeds recorded, max rpms recorded and many other things. black box anyone? i tell ya there watching us !

Not good for me.:eek:
Already hit top speed and red lined it. :nono:

BIG JIM WOODMAN
05-03-2006, 10:09 PM
Are you saying there definately ~is~ a black box or could be?
i'm telling you that your on board pcm(power control module) is storeing more info that you might think . warranty and insurance reasons.

captain howdy
05-03-2006, 10:13 PM
Good thing I never completely horse my engine or red line it, especially in I. :eek: :lol: :poke: I already knew that cars and trucks store info though. :smile:

dbarberaz
05-03-2006, 10:59 PM
it dose affect your Warenty i talked to my friend yesterday at the daelership. So if you lower it and you have a problem they wont cover it.

Hey 06Chevy couple of questions for you
1) explain what "dose" means?
2) what is a "warenty"
3) what is a "daelership"?
Also can you have your friend find the black box for us so we can get rid of it
Thanks


:nuts: :nuts: :lol:

BIG JIM WOODMAN
05-04-2006, 08:02 AM
:laughabov :rof: :poke: Hey 06Chevy couple of questions for you
1) explain what "dose" means?
2) what is a "warenty"
3) what is a "daelership"?
Also can you have your friend find the black box for us so we can get rid of it
Thanks


:nuts: :nuts: :lol:

Navyflyer11
05-04-2006, 08:45 AM
Hey 06Chevy couple of questions for you
1) explain what "dose" means?
2) what is a "warenty"
3) what is a "daelership"?
Also can you have your friend find the black box for us so we can get rid of it
Thanks


:nuts: :nuts: :lol:
db, I will let you in on 1 answer to those questions.

"dose" = the amount of PROZAC his psychiatrist has alotted for him to take daily.

JoeR
05-04-2006, 10:13 AM
If I follow 06's technological knowledge correctly....

If you are worried about the "black box" ratting on you, all you need to do before taking your HHR to the dealership is hit the reset button!! :thumb: :bow: :nuts: :lol: :D

Navyflyer11
05-04-2006, 11:05 AM
Which rest botton works for that? Coucl it be the 4 black "black" reset knobs on each of my wheels?:confused: :nuts: :lol: :nuts:

coolsurf
05-04-2006, 04:56 PM
I have a freind who is a service writer at the local chevy dealership, and he said that it will void the warranty for the susp. parts.

SindyDix
05-04-2006, 05:02 PM
If I follow 06's technological knowledge correctly....
If you are worried about the "black box" ratting on you, all you need to do before taking your HHR to the dealership is hit the reset button!! :thumb: :bow: :nuts: :lol: :D


I doubt I would reset anything, there might be data deleted that would be important in diagnosing other 'issues' my car might be having besides the loose nut behind the wheel!

SCOOT
05-05-2006, 08:44 AM
i'm a service manager at a large chryser dealership in okc area: :thumbsdow


:scared: :scared: :scared: :scared: :scared: :scared:

:wtf:

Maybe it's me, but- did I read this wrong??? NO ONE else caught this!??!

I guess we ALL owe BIG JIM some :bow: ... he's 'seen the light'!

:rof:

Does this mean you have to deal with PT Losers all day long!?!?! Betcha you pissed off Mr. Big when you showed up in your HHR- that is, if you have one + have driven it to work!

:hhr:

In all seriousness- I've NEVER been inside a PT... what's your opinion between the two (from fit to finish, ride/handling quality, and Serviceable PROBLEMS)?

galladanb
05-05-2006, 09:17 AM
I for one do not CARE at all about ANYTHING related to 'em... :eek:

HHR Forum, Duhhh! :thumb:

SCOOT
05-05-2006, 09:33 AM
Just curious... same engineer - different company - different times - you know... a 'lessons learned' kinda thing.

BIG JIM WOODMAN
05-05-2006, 02:09 PM
Just curious... same engineer - different company - different times - you know... a 'lessons learned' kinda thing.
the hhr and the pt are both good cars, i like them both. the hhr fits my needs better. if you have never driven a pt turbo. try it. you will like it

BIG JIM WOODMAN
05-05-2006, 02:34 PM
:thumbsdow


:scared: :scared: :scared: :scared: :scared: :scared:

:wtf:

Maybe it's me, but- did I read this wrong??? NO ONE else caught this!??!

I guess we ALL owe BIG JIM some :bow: ... he's 'seen the light'!

:rof:

Does this mean you have to deal with PT Losers all day long!?!?! Betcha you pissed off Mr. Big when you showed up in your HHR- that is, if you have one + have driven it to work!

:hhr:

In all seriousness- I've NEVER been inside a PT... what's your opinion between the two (from fit to finish, ride/handling quality, and Serviceable PROBLEMS)?
MR.BIG WAS HAPPY WHEN I BOUGHT MY HHR. HE ALSO OWNS THE CHEVY DEALERSHIP. I WAS THE FIRST HHR SALE HERE. WE HAVE CHRYSLER, FORD AND GM DEALERSHIPS IN THE SAME AREA. I ALSO OWN A 300C. NEVER A FORD. :thumb:

Indawindbob
12-15-2006, 07:10 PM
Usually the dealer won't void the factory warranty for lowering it but if you bought a extended warranty you might not want to lower it because they told me that they would void mine .