Originally Posted by dbfruth
The camber is within spec. The toe angle is what is out of spec.
I have owned 3 Chevy Venture Vans over the last several years and each one has had the identical problem. Rear tire cupping and eventually constant noise from the tread pattern developed from misalignment. At first I thought I had a rear wheel bearing failing.
I have taken each one in each time while under warantee but because there was no technical bulletin with this issue they wouldn't do a thing for me. What a great warrantee program they have. Just cop outs.....
I finally took the latest car to a recommended front end shop and they shimmed and fixed it including a complete 4 way align for $85. Car runs true now and 15,000 miles since fixed with no cupping.
Remember I said three new vans with the same problem over a period of 5 years. No co operation at all. JERKS !!!!!
If you push the issue they might relent, but they will most likely say you hit something or what ever else comes to mind.
I would make sure the issue is documented on your copy of a work order describing the problem. At least when you have problems later you should have a case.
See if you can get them to determine if it is a bent spindle or a defective rear axle. Get that in writing also. If they say defective axle ... they blew it and you may have a case.
It never hurts to try but you may just have to bite the bullet and get it fixed.