urbexHHR

So a month or so ago my sunroof started rattling. This time it sounds like it's in the glass, not the headliner.

My warranty runs out at the end of the month. Do you think I should take it in, or am I being fussy? I've had this dang thing in 100 times since I bought it for clunks and rattles, the dealer probably hates to see me come in. Or is this legitimately something that should not be happening? I'm just concerned that the glass is loose or something, and I'd hate to have to pay out of pocket to fix this if warranty could cover it.

I took it in to a different dealer a few weeks ago with no luck. They told me it was my sunglasses in the storage bin rattling, then charged me for it... Yeah, not going back. It wasn't the glasses, I took them out and the rattle was still there. Besides, the glasses are always there, so shouldn't the rattle have been there too? But that's beside the point.

So do you guys think I"m being too picky???

THE BATMAN

Take it in, At 16,000 miles i had a complete sunroof replacment because the glass rattled, It is a big money job out of wrty . Not a problem since . 45,630 miles

87silver

If it bothers you, then you're definately not too picky.

If you bring your car in for the sake of bringing it in (simply to make the dealer sweat as some with too much time on their hands do), then you are.

urbexHHR

Good point... I don't bring it in because I want to, believe me, I'd rather not (although the loaner Grand Prix's are nice.....)

sleeper

If U don't take it in, & warranty expires..Since the chance of this getting better on its own is about "0", I think you will regret missing the last chance...

Laco

Take it in, make sure its documented as a problem prior to the warrantee expiration! Keep taking it back until its fixed. A rattleing sun roof despite what the dealer may say, is not considered a 'feature' and should be fixed.

urbexHHR

I posted something similar to this on a GM forum, and I actually had GM customer service rep message me telling me to take it in, and if they can't fix it tell him. He gave me a reference number and everything, took my info, and said they'd document it as being an issue while under warranty!

GM sure is heading in the right direction in being customer oriented!!!!!

sleeper

So....You got connections now. Cool, hope they get it right...

urbexHHR

Well, I got lucky I guess! I'm going to take it in this week (maybe even tomorrow) and see what happens...