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Carmax put in KYB Excel-G Struts in my SS?

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Carmax put in KYB Excel-G Struts in my SS?

Old 02-09-2019, 02:01 PM
  #11  
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Join Date: 06-05-2007
Location: Houston
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Originally Posted by Cat Man HHR View Post
Pretzel
When I too looked up in the KYB catalog all I found was struts for the LS and LT models.
I thought maybe KYB made strut shock inserts. You would keep the same strut housing remove the top nut and install a replacement shock in the tube.
They put in the strut only. All the other components was swamped to new strut.
I notice more road noise from the rear over the front now? It sounds like one of the back doors isnt closed all the way.
Im going to call KYB on Monday.



This is all they put in.
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Old 02-09-2019, 02:53 PM
  #12  
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The only ones I could ever find for the SS were the OEM struts. KYB is good stuff, but you probably got FE3 level.

I have a pair of rear FE5 shocks still in the box in my garage, but no fronts... One of these days I will actually sell my junk. I have all kinds of Subaru stuff out there, too...
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Old 02-11-2019, 11:31 AM
  #13  
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Hello,
I received two letters from KYB this morning from Sales and Tech support.

Hello Craig,
Thank you for contacting KYB and giving us the opportunity to assist you. Please note KYB currently does not offer any replacement struts for your particular vehicle. We do not recommend using other units that are not specifically designed for your vehicle as this could potentially cause damage to your suspension.
Sales Support Specialist
KYB Americas Corporation
Phone: (630) 620-5555

Craig,
You are correct that we do not offer replacement front struts for the HHR SS. The part numbers you have given are probably part numbers from your distributor, our part numbers are 339085 for the left and 339084 for the right, but these part numbers are for the HHR with standard suspension.It is possible that fitment is similar to the strut for your vehicle and that is why CarMax installed them, but yes, they would likely not match the performance of the factory struts for this vehicle, which is why we don’t catalog these parts for the HHR SS.

Regards,
Technical Support
KYB Americas Corporation [email protected]



The service manager at Carmax did some research of his own and agreed I was correct that the KYB should not be installed and would be replacing with OEM GM struts.

I marked both left and right struts currently installed in case they try to pull a fast one.

Thanks.....
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Old 02-15-2019, 03:30 PM
  #14  
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Hello, CarMax made it right by putting in a new set of OEM struts. I can feel the difference right away. .well balanced now.
Afterwards I put on a new set of Firehawk Indy 500 tires..$130 each and a $100 off with a set...so far good summer tire for the price.

time to close this thread.....;
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