SS Specific Service Issues/Repairs Service/Repairs specific to the SS. Turbo-Brembo Brakes-2.0 Engine-Limited Slip Differential-Programmable Display-MU3 Transmission

Turbo has bad seals????? HELP!!!

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Old Dec 10, 2012 | 10:44 AM
  #31  
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From: HuskerNation
Originally Posted by ChevroletCustomerService
@XtremeSS, thank you for sharing your experience with your HHR.

Michelle, Chevrolet Customer Service
Well good morning Michelle. I did not really share my whole experience but since you brought it up, I would love to...

This past summer I was noticing that the turbo was not holding boost like it should and was making sounds that it should not be making. I took it upon myself to take pictures of inside the compressor housing to see if compressor wheel had been scraping and sure enough, the pictures showed where the wheel was touching the housing. I also felt notable shaft play as well.

Forwarded the photos to my service advisor and set up an appointment. Gregg Young Chevy here in Omaha is top notch and took care of the repairs and provided me with a rental in the meantime. This dealership is one of the reasons I will continue to buy Chevrolet products.
Old Dec 10, 2012 | 02:53 PM
  #32  
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That’s awesome, XtremeSS!!! Would you like me to forward on a compliment to the staff in the service department at Gregg Young Chevrolet?

Michelle, Chevrolet Customer Service
Old Dec 10, 2012 | 03:06 PM
  #33  
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Originally Posted by ChevroletCustomerService
That’s awesome, XtremeSS!!! Would you like me to forward on a compliment to the staff in the service department at Gregg Young Chevrolet?

Michelle, Chevrolet Customer Service
Absolutely, please do!
Old Dec 10, 2012 | 04:33 PM
  #34  
Nazgul 9
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I will be making an appt tomorrow to bring my car into the dealer and I will be talking to them about all I know...I am hoping to get this issue fixed asap.. god i hate not being able to drive my baby....... Thank you everyone for all your help and I will keep you informed has to what goes on... and what they find or need to fix...
Old Dec 10, 2012 | 04:45 PM
  #35  
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From: Texas
Originally Posted by Nazgul 9
Would the dealership know if I have the trifectia tune on my car?
Yes.

Originally Posted by foolmoon_design
depends, they will if Detroit requests your ecm.
All they want is a snap shot of the loaded programs. ECM never leaves the vehicle.
Old Dec 10, 2012 | 06:57 PM
  #36  
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From: HuskerNation
Originally Posted by ChevyMgr
Yes.



All they want is a snap shot of the loaded programs. ECM never leaves the vehicle.
The dealership will only know its tuned if a snapshot it taken showing how many times its been flashed. And dealerships themselves do not have the tools to see a trifecta stealth tune.
Old Dec 12, 2012 | 10:27 AM
  #37  
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From: Detroit, Michigan USA
@XtremeSS, please check your private messages as I’ll be sending you a letter of the additional information needed to get this done for you.

Michelle, Chevrolet Customer Service
Old Dec 12, 2012 | 10:32 AM
  #38  
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@Nazgul 9, I completely understand your frustrations with not being able to drive your HHR. Please, let me know how the visit goes.

Michelle, Chevrolet Customer Service
Old Dec 13, 2012 | 06:35 PM
  #39  
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From: Texas
Originally Posted by XtremeSS
The dealership will only know its tuned if a snapshot it taken showing how many times its been flashed. And dealerships themselves do not have the tools to see a trifecta stealth tune.
Umm Michelle knows.
Old Dec 13, 2012 | 08:06 PM
  #40  
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From: HuskerNation
Originally Posted by ChevroletCustomerService
@XtremeSS, please check your private messages as I’ll be sending you a letter of the additional information needed to get this done for you.

Michelle, Chevrolet Customer Service
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