The company has not responded to my question, "What should I do with the damaged part." I think it cost more to get the part back, when all they are going to do is throw it away, so why spend the extra money. Many companies are not having you return the items. This happened to me with Wayfair. I ordered a lamp and it was destroyed in shipping, they sent a new one and told me to keep the other.


I figure the companies are getting the parts at low prices and still making money or just braking even when an item is destroyed, so why should they send more money shipping it back, just throw it away. SAD that we have become a throw away nation when products aren't made correctly and don't last.

 

Almost every time I have gotten a bad part from eBay vendors, they just gave me the bad part and the new part. I don't want to talk about the other time.

 

I can't believe it. I got the one bad grill, OK it's been taken care of, so I ordered another from a different source. It arrived today in the same condition as the first - the chrome is scratched in two places and the box it was shipped in was 4 times the size of the product with one sheet of packing material. Just amazing. Auto Geek this time. It looks like they were packed by the same people, very bad. We'll see how there customer service handles this one.

 

Probably the same drop ship.

 

you were right about it being the same shipper, same return address otherwise no paperwork was with the part. The company - Auto Geek refunded my payment, so I'm still not happy about not getting the part. I guess I wasn't suppose to have it


Life goes on!