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-   -   NOW there's a power steering recall on GM vehicles?! No, it's a warranty extension! (https://www.chevyhhr.net/forums/gm-recall-campaigns-70/now-theres-power-steering-recall-gm-vehicles-no-its-warranty-extension-50057/)

bowtieboy68 03-31-2014 05:46 PM

NOW there's a power steering recall on GM vehicles?! No, it's a warranty extension!
 
https://static.nhtsa.gov/odi/tsbs/20...90453-2280.pdf

Some 2010 Chevrolet Cobalt models and some 2009 and 2010 Chevrolet HHR models, which are also involved in the ignition switch recall.

T 20 03-31-2014 06:54 PM

Recall
 
I called my local Chevy dealer immediately after reading this post..
The Service Manager said that they had not even heard of this recall?
He did, however, take my VIN and phone #, and said that he'd reseach this problem and get back to me tomorrow...:duh::wtf:
Mo

rihan 03-31-2014 07:19 PM

It also adds a lifetime warranty on the power steering motors for 2006-2009 HHRs.

http://consumermediallc.files.wordpr...4v153-7510.pdf

Ron S 03-31-2014 07:27 PM

In reading the letter it could include some 10s.

sinabu 03-31-2014 07:43 PM

Jeez it is just not GM's year so far..

I've been trying to sign up on the owners site so I will get notices etc but there site just sits and spins and never goes anywhere. Since I bought the car used I need to get it registered so I can get notifications.

Ron S 04-01-2014 07:39 AM

sinabu
You may not have to register. We got the lock replacement recall from a couple years ago and both of our HHJRs were bought used. Though we did buy them from a Chevy dealer.

Bbaun4894 04-01-2014 08:23 AM

Damn, GM is on a Roll with these recalls. Fortunately I'm a year shy of this one!

CHRISCARGUY 04-01-2014 09:17 AM


Originally Posted by T 20 (Post 742384)
I called my local Chevy dealer immediately after reading this post..
The Service Manager said that they had not even heard of this recall?
He did, however, take my VIN and phone #, and said that he'd reseach this problem and get back to me tomorrow...:duh::wtf:
Mo

I'm a body shop manager at a Chevy dealer and I first heard about it yesterday on Car and Driver's site. I went to my direct link w/ Chevy warranty info and found it had popped up for all to see at GM last night. It does say it excludes all Turbo models. I guess my SS used a different setup.

firemangeorge 04-01-2014 09:42 AM


Originally Posted by CHRISCARGUY (Post 742463)
I'm a body shop manager at a Chevy dealer and I first heard about it yesterday on Car and Driver's site. I went to my direct link w/ Chevy warranty info and found it had popped up for all to see at GM last night. It does say it excludes all Turbo models. I guess my SS used a different setup.

Since the SS has a different steering ratio, I assume that the electric motor is different from the regular HHR's.
I don't recall hearing of any SS owners having problems with the electric steering motor. If there are any, I hope they'll speak up.

ChevroletCustomerService 04-01-2014 09:56 AM


Originally Posted by T 20 (Post 742384)
I called my local Chevy dealer immediately after reading this post..
The Service Manager said that they had not even heard of this recall?
He did, however, take my VIN and phone #, and said that he'd reseach this problem and get back to me tomorrow...:duh::wtf:
Mo

Hello T 20,

If you would like us to keep your VIN and other info handy to keep you up to date with this also, just PM us and we will happy to inform you of anything pertaining to your vehicle.

Patsy G
Chevrolet Customer Care

db/sb 04-01-2014 10:20 AM

I'm sure the service manager at his local dealer could find out anything that you could find out.

King Aires 04-01-2014 12:47 PM


Originally Posted by db/sb (Post 742478)
I'm sure the service manager at his local dealer could find out anything that you could find out.

Perhaps the GM reps here can explain why this is a non-replace recall? It seems the dealerships are being told not to replace anything until the customer complains and simply extending our part warranty on the PS to 150k miles.

Oldblue 04-01-2014 02:09 PM

that would be because the ps issue is intermittent and not all HHRs have this problem, therefor if you have the issue of a code for your PS, then bring it to your GM dealers attention

CHRISCARGUY 04-01-2014 02:21 PM


Originally Posted by King Aires (Post 742496)
Perhaps the GM reps here can explain why this is a non-replace recall? It seems the dealerships are being told not to replace anything until the customer complains and simply extending our part warranty on the PS to 150k miles.

I just read the entire recall info and it shows different parts to be replaced depending on the year/make/model. Where did you get the "non-replace" recall info from? I have not seen anything of the sort.

King Aires 04-01-2014 02:35 PM


Originally Posted by Oldblue (Post 742509)
that would be because the ps issue is intermittent and not all HHRs have this problem, therefor if you have the issue of a code for your PS, then bring it to your GM dealers attention

Sounds about right. I am glad they are warrantying that part in case it really is defective and they wait 10 years to do something more about it... not that they would ever :thumb:

11BlueJ 04-01-2014 02:48 PM

After reading it, I owned a Malibu Maxx that is included in this one (now DD's car) and it looks like they are extending the offer to repair, if and when it breaks.

But if it was already replaced under another # , then you are not included.
Mine was replaced and refunded when I received letter in 2012 (this letter was for 10 year 150,00 mile.)

So as I understand it, they are just offering to fix it whenever it happens, but only once. (Maybe the new part after the 2010 date listed was an improved part?)

King Aires 04-01-2014 02:51 PM


Originally Posted by 11BlueJ (Post 742516)
After reading it, I owned a Malibu Maxx that is included in this one (now DD's car) and it looks like they are extending the offer to repair, if and when it breaks.

But if it was already replaced under another # , then you are not included.
Mine was replaced and refunded when I received letter in 2012 (this letter was for 10 year 150,00 mile.)

So as I understand it, they are just offering to fix it whenever it happens, but only once. (Maybe the new part after the 2010 date listed was an improved part?)

It is, the new part is a Japanese made Denso. Kinda disconcerting that they know there is an issue but they want you to have a failure before replacing the part...

ChevroletCustomerService 04-01-2014 04:28 PM

Hello Everyone,

Please let us know if you have any questions regarding the recall(s). Please contact us via private message if needed. Thank you!

Kristen A.
Chevrolet Customer Care

imograss 04-02-2014 08:22 AM

I had to replace my PS motor 3 weeks ago. Hope I can be reimbursed for the part.

Tulsa Mike 04-02-2014 09:13 AM

I bought my 2009 HHR LT2 brand new in 2009.. One month in, the ignition would not shut off and was replaced by the dealer. It has been in twice for the "Clunk", which it has done since the first day. Dealer always says they can't find anything....it sounds like you are running over logs in a boat-real bad, and has ruined my HHR experience- I love my car but for that. Obviously no sense taking it back in, it must be a "feature" of HHRs. Now the power steering....maybe when they replace that the clunk will go away....(?) - that would really make my day.
My car only has 28,000 miles on it - thought they were supposed to last longer - my clunk (bad) has been since day one.
-Tulsa mike

tylerdrc 04-02-2014 09:40 AM

I experienced the power steering failure last summer. It first happened right when I was pulling out into traffic. I ended up veering into the oncoming lane, but fortunately there was no one driving in that lane at the time!

Anyways, the clunk on my 2007 HHR went away after the dealer replaced my steering column and power steering motor.

What I'm not sure about is whether the warranty will also cover replacement of the steering column, or just the motor. I'm worried that GM will only try to reimburse me for the cost of replacing the power steering motor, but not the steering column, since the press release suggests that the warranty may only apply to the motor. However, at the time of repair the dealer insisted that I also replace the steering column (at great expense) in order to fix the power steering failure. Is there any way to figure out now if the steering column will also be covered? I called my dealer yesterday who told me to call back in a month once the recall is issued. Do I really have to wait another month before I'll find out if this $1000+ repair will be actually reimbursed?

I'm sorry to say I worry that GM is trying to push these problems further into the future when the media and others are not paying such close attention to what they're doing as they are today. I wish I could trust GM on this, but the facts keep me from doing so. When I filed a safety complaint with the NHTSA last year on this issue, I was disheartened to see many other owners experiencing the same issue, yet a complete denial from my dealer that they had ever seen such a problem.

ImNewHere 04-02-2014 10:42 AM

I have had the PS light on a few times, and mine also has the clunk and has had it, though the dealer never could find anything on it. Mine is a 2006.

King Aires 04-02-2014 11:21 AM


Originally Posted by ImNewHere (Post 742651)
I have had the PS light on a few times, and mine also has the clunk and has had it, though the dealer never could find anything on it. Mine is a 2006.

Yeah, wrong thread but I was also told that everything looks good but have a clunk... Dealership says they can't hear anything, I pull out of their parking lot and it sounds like someone getting strike in bowling.

I will have to do the work myself, again because the dealer "can't hear" the problem.

db/sb 04-02-2014 11:25 AM

Just curious......If you disconnect the harness from the motor, won't that cause a code? If so, I'd do that and then take it in. Perhaps with a clunk and a code, they'd fix it. :evilgrin2:

Alzonie 04-02-2014 03:59 PM

:sad: I just had to have the Power Steering Motor replaced on our 2006 HHR about a week ago, before this recall was announced. It had quit on us twice in about ten days. I wonder now if I'll get my money back from GM. :clueless:

Alzonie 04-02-2014 04:15 PM

[QUOTE=tylerdrc;742635]
"However, at the time of repair the dealer insisted that I also replace the steering column (at great expense) in order to fix the power steering failure. Is there any way to figure out now if the steering column will also be covered? I called my dealer yesterday who told me to call back in a month once the recall is issued. Do I really have to wait another month before I'll find out if this $1000+ repair will be actually reimbursed?"

:wink:Replacing the whole steering column sounds like overkill, unless there was some other problem besides the motor being bad? I just had my motor replaced for $301.53. I paid $100 of it and Ins. paid the rest. Now I'm wondering if it shouldn't have been done for free??

db/sb 04-02-2014 04:24 PM

My nephew says he's getting ready to trade his in rather than deal with all of this. He'll probably take a beating on the trade in value......

King Aires 04-02-2014 05:37 PM


Originally Posted by db/sb (Post 742709)
My nephew says he's getting ready to trade his in rather than deal with all of this. He'll probably take a beating on the trade in value......

Actually he should go to autotrader get a trade in quote and the dealership "should" give him $500 over that value per the CEO's testimony towards the purchase of a new GM vehicle.

db/sb 04-02-2014 05:45 PM

He doesn't want a GM vehicle. He mentioned Honda/Acura or Nissan.....

King Aires 04-02-2014 07:42 PM


Originally Posted by db/sb (Post 742712)
He doesn't want a GM vehicle. He mentioned Honda/Acura or Nissan.....

Careful, around here that will get you 7 pages of "pile on"

GM is a religion and HHR is it's immaculate child :bow:

db/sb 04-02-2014 08:15 PM

I liked my HHR and my niece liked hers, thought she didn't treat it very well. Hers was done; a recall wouldn't have helped it. My nephew liked his also....until recently.

Karnold 04-02-2014 08:24 PM

Ok I have a 2008 HHR approx. 72k on it I had the issue with my power steering going out and the message saying failure. Once I restarted my vehicle the next morning steering worked and message went away is this covered under the new recall?
Thanks Keith

Snoopy 04-02-2014 08:30 PM

You need to ask your dealer. Everything else mentioned here will be an opinion only.

sleeper 04-03-2014 12:55 AM


Originally Posted by snoopy (Post 742735)
you need to ask your dealer. Everything else mentioned here will be an opinion only.

x 2 !!!!

whopper 04-03-2014 03:37 AM

x3.

King Aires 04-03-2014 06:34 AM


Originally Posted by Snoopy (Post 742735)
You need to ask your dealer. Everything else mentioned here will be an opinion only.

4x4

kody 04-05-2014 11:36 AM

My 2009 Power Steering went out last summer while going around a corner. It was still under warranty so they replaced the motor. However I still had to pay my hundred dollar deductible, can I now get a refund for that since they say they will refund for past repairs?

BFerg 04-05-2014 11:57 AM


Originally Posted by tylerdrc (Post 742635)

:wink:Replacing the whole steering column sounds like overkill, unless there was some other problem besides the motor being bad? I just had my motor replaced for $301.53. I paid $100 of it and Ins. paid the rest. Now I'm wondering if it shouldn't have been done for free??

Wow....$300? I paid under $100 for my motor at a dealer and replaced it myself in 15 minutes.

whopper 04-05-2014 12:25 PM


Originally Posted by kody (Post 743138)
My 2009 Power Steering went out last summer while going around a corner. It was still under warranty so they replaced the motor. However I still had to pay my hundred dollar deductible, can I now get a refund for that since they say they will refund for past repairs?

Talk to your dealer or GM itself. We don't know what warranty you are referring to - and any advice here will be an opinion, and not fact. Only the Dealer or GM can provide that.

Ktmrider 04-06-2014 10:23 AM

How funny for me. There is actually a problem / recall that my HHR has not a problem with. :lol:

I didn't know about the power steering issue on these. I did get a letter last month about the ignition switch. Funny thing again is that GM fixed that back in '07.


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