Brake Pump TSB
I brought my SS in to have the brake assist pump TSB installed. It has ben there for 11 days so far. Does it take this long to install? Thankfully I use this vehicle very little and mostly just tow it behind my RV. I hate dealers.
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In short, NO. Sounds like they are waiting on parts. Me personally, I would not leave a vehicle while someone waits for parts(unless the vehicle is inoperable)
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Shoot a PM to ChevroletCustomerService ckriensky, and I'm sure that Michelle at Chevy would be glad to look into this for you.
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I agree it sounds like they are waiting for parts. I had mine done and I dropped it off in the AM and it was done by 1 PM.
They had the parts in stock. Not sure why they would keep it if they knew they did not have the parts? But to be honest 11 days is a bit much even for a out of stock part and if it is a GM back ordered part they should have told you. I would question this dealer. Too many good dealers to fool with any bad ones. I would have been asking questions if I did not have the car in 1-2 days and I would want to know the full story why. I would also want updates. My Chevy dealer does this with no need to ask. |
When mine was done, they also had my SS for several days due to parts. However, they did provide a rental car. I "assume" it may be considered a safety issue. My $0.02
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I finally dropped my car off today for this fix. It took them nearly 2 weeks to get the parts. I drove the car during that wait though. Hopefully they'll fix my pull to the left while it's there. The wait for that fix has been over a month now.
Brian |
Originally Posted by JAMIROBri
(Post 649513)
I finally dropped my car off today for this fix. It took them nearly 2 weeks to get the parts. I drove the car during that wait though. Hopefully they'll fix my pull to the left while it's there. The wait for that fix has been over a month now.
Brian Michelle, Chevrolet Customer Service |
Originally Posted by 843de
(Post 649424)
Shoot a PM to ChevroletCustomerService ckriensky, and I'm sure that Michelle at Chevy would be glad to look into this for you.
I hope you have a great weekend and take time to get that back healed. Michelle, Chevrolet Customer Service |
Thanks Michelle, I'm taking it easy, have a great weekend too.:smile:
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Originally Posted by 843de
(Post 649595)
Thanks Michelle, I'm taking it easy, have a great weekend too.:smile:
Happy Monday!!! Michelle, Chevrolet Customer Service |
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