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Condenser blown- still under warranty but not paying because it was a rock

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Old Oct 16, 2009 | 05:22 PM
  #1  
HHRmobile's Avatar
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Joined: 09-03-2009
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From: Parachute, Colorado
Condenser blown- still under warranty but not paying because it was a rock

I took my 2007 HHR to the dealership to get a repair- the ac had stopped working and I didn't know They said it was a rock that had cracked the condenser and it would be $862, it would not be covered under the warranty since it was road damage. I told them that there were a lot of instances of this happening, and they said there was a gm satisfaction warranty that it might be covered under. So I've been fighting w/ GM ever since. I was driving on an interstate not off roading or anything- what are the condensers made out of that a rock will just crack it? If I thought the warranty wouldn't be upheld I would've never went to the dealership in the first place. I've seen the TSB that addresses the grill put in to protect this. Is there anything else I can use to get GM to see it is a manufacturing flaw to have the condenser open to the elements and cover the repairs?
Old Oct 16, 2009 | 05:38 PM
  #2  
ChevyMgr's Avatar
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Joined: 11-23-2007
Posts: 8,210
From: Texas
Sounds like you covered all the bases on trying to get them to cover it. Have you seen where the damage is? I am thinking it's not a crack but rather a hole in the fin area.
Old Oct 16, 2009 | 06:46 PM
  #3  
unique_w's Avatar
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Joined: 05-19-2009
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From: Florida
Condenser

Originally Posted by HHRmobile
IThey said it was a rock that had cracked the condenser
Curious, do you have a lower bumper grille or wire mesh installed ?

There are OEM condensers on eBay for about $250 and OE replacements for as low as $90
just a thought.
Old Oct 16, 2009 | 07:47 PM
  #4  
MONZA679's Avatar
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Joined: 12-30-2007
Posts: 34
From: GRAND BAY, AL
A rock dented the bottom flew of my radiator and it started to leak. I called the dealer and it was over 400.00 for a radiator. I bought a aftermarket unit for 150.00. Bolted up fine has been installed for about 8k now.
Old Oct 16, 2009 | 11:25 PM
  #5  
mistermike's Avatar
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Joined: 03-16-2008
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From: Cleveland, Ohio
Condensers and radiators are made of aluminum. Rocks are much harder. There is nothing GM could have done differently to prevent a rock from causing damage. Buy a replacement condenser and have a reputable A/C shop swap it out.
Old Oct 16, 2009 | 11:30 PM
  #6  
prod's Avatar
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Joined: 12-14-2007
Posts: 2,964
From: Toronto ON Canada
Actually there is a TSB to add a plastic protector to the front isnt there?
Do you have the black plastic grid covering the exposed area of the coil?
Old Oct 17, 2009 | 04:14 AM
  #7  
41pontiac's Avatar
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Joined: 07-07-2008
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From: Newark, Ohio
Call your insurance rep, it should be under your comp. policy!!
Old Oct 17, 2009 | 04:33 AM
  #8  
Stryker's Avatar
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Joined: 09-10-2009
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From: Durham
Originally Posted by 41pontiac
Call your insurance rep, it should be under your comp. policy!!
Which more than likely has a $250 or $500 deductible when the cost of the repair if he gets an aftermarket part will be less than this anyway :)

Plus making a claim could increase his insurance even more
Old Oct 17, 2009 | 07:21 AM
  #9  
Tominator's Avatar
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Joined: 08-05-2009
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From: Cahokia IL
Remember to replace the receiver dryer along with the condenser. Once exposed to air for any length of time they are toast.
Old Oct 17, 2009 | 08:58 AM
  #10  
bigdog9586's Avatar
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Joined: 05-03-2008
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From: Lansing, Mi
Should be covered by insurance and come under the part that they don't raise the rates for unlike if you have a wreck.



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