Hi,

What is a tsb and what do you have to do to be eligible for one?

Thanks,
Holly

 

a TSB is a Trouble Shooting Bulletin (right?) And to qualify for one, you must have a condition with your vehicle that matches the criteria.

Disclaimer: Just because you have conditions that match a TSB does not mean that it will necessarily lead to a no cost/warranty repair..

 

Technical Service Bulletin is the proper term. It has nothing to do with 'no cost/warranty' repairs. TSB are issued when there are several occurrences of an unanticipated problem. It merely outlines the procedure(s) for repair. Not to be confused with a recall.

 

Thanks very much to both of you.

 

That is a great explanation of the Technical Service Bulletins. I hope you had a great weekend.

Another side note about TSBs is the fact that this type of documentation is at the dealership's discretion if they want to provide this to the customer.

Michelle, Chevrolet Customer Service