Flowsound
Deceased
Joined: 10-03-2005
Posts: 2,351
From: Sachse, TX NE Dallas
if you used a credit card, take it back, get a signature from someone at the store and then go to your bank or credit card company and let them reverse the charge saying it was fraud and not what u were told u were getting.
Thread Starter
Senior Member
Joined: 04-30-2006
Posts: 9,149
From: Maryland Heights, MO
Not quite that simple.
The company's (car-x) policy is to issue refunds by check. They are going to tell me tomorrow if it will be mailed or if I will get it from the store.
Not trusting them, I called my credit card company to dispute the charge.
This is where it get screwy.
I can't dispute it until I'm charged. In other words, it is still a pending charge, they can't do anything until I am actually charge for the service. Once it is posted, then I can file a dispute. Car-x will then have eight days to respond.
That's where I start getting confused.
If they, car-x, says "no, its a valid charge" then there is a chance that......well like I said, i get confused.
The rep at HSBC did say that it did seem to her to be a clear case of fraud, for whtever that's worth!
Right now, I'm waiting to see if car-x does the right thing.
If not, it will get ugly.
I may have changed and left my evil ways in the past, but it's not like I don't know where to find them!
The company's (car-x) policy is to issue refunds by check. They are going to tell me tomorrow if it will be mailed or if I will get it from the store.
Not trusting them, I called my credit card company to dispute the charge.
This is where it get screwy.
I can't dispute it until I'm charged. In other words, it is still a pending charge, they can't do anything until I am actually charge for the service. Once it is posted, then I can file a dispute. Car-x will then have eight days to respond.
That's where I start getting confused.
If they, car-x, says "no, its a valid charge" then there is a chance that......well like I said, i get confused.
The rep at HSBC did say that it did seem to her to be a clear case of fraud, for whtever that's worth!
Right now, I'm waiting to see if car-x does the right thing.
If not, it will get ugly.
I may have changed and left my evil ways in the past, but it's not like I don't know where to find them!
Senior Member
Joined: 01-29-2006
Posts: 1,148
From: Port Saint Lucie,Florida
Originally Posted by yeshua63043
Not quite that simple.
The company's (car-x) policy is to issue refunds by check. They are going to tell me tomorrow if it will be mailed or if I will get it from the store.
Not trusting them, I called my credit card company to dispute the charge.
This is where it get screwy.
I can't dispute it until I'm charged. In other words, it is still a pending charge, they can't do anything until I am actually charge for the service. Once it is posted, then I can file a dispute. Car-x will then have eight days to respond.
That's where I start getting confused.
If they, car-x, says "no, its a valid charge" then there is a chance that......well like I said, i get confused.
The rep at HSBC did say that it did seem to her to be a clear case of fraud, for whtever that's worth!
Right now, I'm waiting to see if car-x does the right thing.
If not, it will get ugly.
I may have changed and left my evil ways in the past, but it's not like I don't know where to find them!
The company's (car-x) policy is to issue refunds by check. They are going to tell me tomorrow if it will be mailed or if I will get it from the store.
Not trusting them, I called my credit card company to dispute the charge.
This is where it get screwy.
I can't dispute it until I'm charged. In other words, it is still a pending charge, they can't do anything until I am actually charge for the service. Once it is posted, then I can file a dispute. Car-x will then have eight days to respond.
That's where I start getting confused.
If they, car-x, says "no, its a valid charge" then there is a chance that......well like I said, i get confused.
The rep at HSBC did say that it did seem to her to be a clear case of fraud, for whtever that's worth!
Right now, I'm waiting to see if car-x does the right thing.
If not, it will get ugly.
I may have changed and left my evil ways in the past, but it's not like I don't know where to find them!
Thread Starter
Senior Member
Joined: 04-30-2006
Posts: 9,149
From: Maryland Heights, MO
Good news....my email to corporate Car-X paid off!
A guy from region called me this morning. Told that he didn't even get a good answer from the store manager about what happened. Told me he would call the store and tell them to issue a refund on my cc.
20 minutes later I had a full refund!!!
Anyone want a knock-off Flowmaster cheap?
