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Old 12-05-2018, 09:23 AM
  #11  
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even before the system knows what my phone is. I press the button and it asks how and I say BLUETOOTH. That's before paring etc. It acts like IT CAN'T HEAR ME
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Old 12-05-2018, 09:33 AM
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These are the 1st 3 steps. If you're not hearing the system say "READY", then you have not done step 1 correctly.

1. Press and hold - and - for two seconds. The system responds with “Ready” followed by a tone.(that's the PUSH-TO-TALK button)
2. Say “Bluetooth”. The system responds with “Bluetooth ready” followed by a tone.
3. Say “Pair”. The system responds with instructions and a four digit PIN number. The PIN number will

(sorry but copy/paste didn't translate the 2 buttons listed in step 1)

Last edited by whopper; 12-05-2018 at 09:51 AM. Reason: added (that's the PUSH-TO-TALK button)
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Old 12-05-2018, 10:13 AM
  #13  
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If the Firemangeorge post above doesn't help, you are best to contact a GM Connection Centre Specialist at 1.877.558.8352 (as per https://my.gm.ca/chevrolet/en/learnAbout/bluetooth)
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Old 12-05-2018, 11:44 AM
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so I do this part :
Press and hold - and - for two seconds. The system responds with “Ready” followed by a tone
I then say BLUETOOTH and it does not hear me
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Old 12-05-2018, 12:44 PM
  #15  
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Then you are best to contact a GM Connection Centre Specialist at 1.877.558.8352 - it has nothing to do with your phone of course as it isn't getting to the pairing stage.

Are you sure you actually have bluetooth? I believe it is listed on your RPO codes in the glovebox as: UPF - Wireless Interface - Short Range, Voice Recorder
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Old 12-06-2018, 08:04 AM
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The voice says PARDON when I say BLUETOOTH
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Old 12-06-2018, 08:11 AM
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Post #13.
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Old 12-06-2018, 08:50 AM
  #18  
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According to this https://www.traverseforum.com/34-aud...th-set-up.html you probably don't have bluetooth. That is OnStar asking "what do you mean by that, not in my inventory".

When I went to the gm site it said 2009 didn't have it. But that was a confusing experience!
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Old 12-06-2018, 10:02 AM
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Originally Posted by MikeG.
The voice says PARDON when I say BLUETOOTH

We know - you have told us the same thing 3 or 4 times now. We get it. But you have to read what we have posted to try and help you out, and when we ask questions to clarify something, we expect an answer.
At this point you need to verify if you actually do have bluetooth as detailed previously, and/or call GM as suggested previously. We can't help you any further on this.

This thread is closed.
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Old 12-06-2018, 12:24 PM
  #20  
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My Last Post

I just wanted to thank everyone who helped or tried to help me with my problem. I got a PM from a member who knew what the problem was and how it fix it. soft wear needed to be reinstalled
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