ignition recall again
11-07-2019, 06:30 PM
#32
New Member
Join Date: 10-09-2019
Location: Illinois
Posts: 28
GM finally called me back today ( i havent drove my car since last week when i called ) . They stated that they already replaced the part and it comes only with a 1yr warranty. Since its beyond 1 yr im SOL.
Now I understand this on most things, but on a huge safety recall that this was, this should not be the case. They are telling me that I need to pay for the diagnostic and parts replacement + labor costs.
I then asked for their manager and she said the same thing. I reiterated that this is the part that GM made that was the fix to this recall and that a certified GM mechanic at a GM dealership had installed. If your so called "fix" doesnt work, you replace it
...they could care less for my concerns
I may be over thinking things but what happens if something happens today or tomorrow -getting into an accident, possibly killing myself or a passenger or a person in another vehicle because of this faulty part. I cant believe that they wont take responsibility on this, maybe do it as a "favor" or in good will and have it replaced for free.
Last GM vehicle for me ever. I really wish the government did not get involved to bail this company out. They should have gone under if they treat their customers like this.
Now I understand this on most things, but on a huge safety recall that this was, this should not be the case. They are telling me that I need to pay for the diagnostic and parts replacement + labor costs.
I then asked for their manager and she said the same thing. I reiterated that this is the part that GM made that was the fix to this recall and that a certified GM mechanic at a GM dealership had installed. If your so called "fix" doesnt work, you replace it
...they could care less for my concerns
I may be over thinking things but what happens if something happens today or tomorrow -getting into an accident, possibly killing myself or a passenger or a person in another vehicle because of this faulty part. I cant believe that they wont take responsibility on this, maybe do it as a "favor" or in good will and have it replaced for free.
Last GM vehicle for me ever. I really wish the government did not get involved to bail this company out. They should have gone under if they treat their customers like this.
11-07-2019, 06:56 PM
#33
Technical Moderator
Join Date: 01-23-2009
Location: Fredericksburg, Virginia
Posts: 24,662
The dealership that did it wrong would be a start. We have nothing to do with GM.
There was a period of time before, the recall that they were replacing the cylinder on goodwill; Unfortunately with the old parts, not the new improved parts.
There was a period of time before, the recall that they were replacing the cylinder on goodwill; Unfortunately with the old parts, not the new improved parts.
11-07-2019, 07:25 PM
#35
New Member
Join Date: 10-09-2019
Location: Illinois
Posts: 28
I do think I got a bad part however I did call and talk to the dealership that replaced it and they told me that they doubt it's the ignition and I can bring it in there said it's been 4 yrs since they replace the switch and I will have to pay for it to be replaced
11-07-2019, 08:27 PM
#39
New Member
Join Date: 10-09-2019
Location: Illinois
Posts: 28
That is but also wondering why the dealership trying to make me pay for a recall part that went bad so basically I should of receive new keys when they did recall are u stating
