HHR SS Topics and information on the 2008-2010 Chevy HHR SS Turbocharged models.

first service at the dealer.....

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Old 05-31-2008, 11:21 AM
  #11  
XXL
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Originally Posted by ChevyMgr
That was good, that gave me a good chuckle! You could add "with a french fry on the floor".
I did say "base model." On the Aveo, that french fry is probably an upgrade


Originally Posted by ChevyMgr
But any HHR owner qualifies for an HHR or Cobalt loaner or something close. It has to be a GM vehicle for the dealer to get reimbursed for it.
I wasn't familiar with this... so GM is funding loaner programs? I thought that was dealer driven, such that some dealers don't do it. What are the parameters for the loaner? They have to have to car for greater than one service day or something?
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Old 05-31-2008, 12:36 PM
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Originally Posted by XXL
I wasn't familiar with this... so GM is funding loaner programs? I thought that was dealer driven, such that some dealers don't do it. What are the parameters for the loaner? They have to have to car for greater than one service day or something?

Dealer has one business day to complete the repairs. Customer needs to deliver the vehicle before 10:00am and if the repairs can not be completed by the end of the day customer is elligible for a rental. $37.00 per day on small vehicles (aveo, cobalt, hhr, old style malibu, colorado truck) and $42.00 per day on all others. Customer is responsible for taxes, insurance and fuel. Enterprise Rental is their preferred vendor although some dealers have their own inventory of vehicles or may use other agencies if Enterprise is not available. As stated before, rental MUST be a GM vehicle.

Other forms of courtesy transportation are:
Dealer courtesy van (10 mile radius)
Reimbursement for bus fare (up to $10)
Reimbursement for cab fare (up to $37)
Reimbursement for fuel to a friend or relative or whoever that picks you up or delivers you to a dealer (reasonable receipts)(maximum of $50)

All of these are a max of 5 days, except for parts delays or with Service Management approval. Rental is only covered while the vehicle is being worked on. Owner is responsible for any rental days past the date the vehicle is finished.

Service management can elect to put a customer in a vehicle at the time the customer brings the vehicle in, for customer satisfaction.

Rentals are not covered if parts need to be ordered and the vehicle can be safely driven.
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Old 05-31-2008, 01:22 PM
  #13  
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Originally Posted by ChevyMgr
Dealer has one business day to complete the repairs....
Great info. Thanks!
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Old 05-31-2008, 07:16 PM
  #14  
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Originally Posted by Chevy SS
I will be having my first service experience on Tuesday.


4. Boost Gauge light flickers


Let me know what happens with this one. I just noticed that mine is doing the same thing when I was sitting and idling.
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Old 06-01-2008, 05:52 PM
  #15  
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First service was a nightmare as they could not get me in and out in a reasonable amount of time and could not even look at my warranty issues.

Not pleased mainly because I have to go back. But I did get a free 10,000 mile service for no charge out of it and a free detail.

Oh, well...
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Old 06-01-2008, 08:11 PM
  #16  
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Roadstar u are always going to have scratches on polished rims... this is normal.. these are scratches that u cannot feel when u run u're finger over them but u can see them... this is typical

if u don't want scratches ... get em chromed


Last edited by SindyDix; 06-04-2008 at 12:35 PM. Reason: reduced image size and fixed extra IMG tags
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Old 06-01-2008, 09:31 PM
  #17  
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Originally Posted by soccerjunky
Roadstar u are always going to have scratches on polished rims... this is normal.. these are scratches that u cannot feel when u run u're finger over them but u can see them... this is typical

if u don't want scratches ... get em chromed
did not realize that, but I do now
and your wheels are unreal, what a great job on the chrome

Last edited by SindyDix; 06-04-2008 at 12:35 PM. Reason: removed image from quote
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Old 06-07-2008, 09:02 PM
  #18  
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Got it back from the dealer and my 6th issue, empty gas tank, was resolved. They filled her up with premium!
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Old 06-07-2008, 09:27 PM
  #19  
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Originally Posted by Chevy SS
Got it back from the dealer and my 6th issue, empty gas tank, was resolved. They filled her up with premium!

... and some other customer car is now 13 gallons short
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Old 06-07-2008, 11:10 PM
  #20  
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Originally Posted by XXL
... and some other customer car is now 13 gallons short
haha, probably. I never let it get low but I let that thing get down really low. I bet it was a $60+ fill up! Man that seriously sucks!
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