I would like to introduce myself as a Customer Assistance Representative from the GM Social Media group. The GM Social Media team is responsible for scanning over ninety forums, including this one, in order to provide customer service to those who utilize them. While we are not able to provide technical assistance, we are able to help in terms of customer assistance (recall information, product/service issues, current incentives, etc). We are looking forward to assisting those with concerns on the site. I can understand and appreciate you wanting to ensure that this is a legitimate outreach from GM. We are excited to be a part of this online community and hope that we are able to provide some assistance here.

Thank you,
Sara
Chevrolet Customer Service

 

Hello, Sara!

 

 

 

Bye Michelle, hello Sara!

 

Welcome and thank you

 

Welcome Sara!

 

Hi, I have an 08 HHR 78,000 miles. No problems. I'm wondering in general how long can I go without major problems?

 

Hello Sara,, but wait what happened to Michelle???

 

Welcome but ya what happend to Michelle? Is she ok? Will she be back again?

I see you are using the scripted copy paste intro that I have seen on other GM sites.

I hope you are as helpful as Michelle and not as bad as Evan was. That guy would not even bother to read what was posted before pulling out the book and posting scripted responses.