After the way you send out blanket bulletins to deny warranty coverage for issues that are due to manufacturing and cheap chinese parts, you have lost my business.

I will buy a chrysler before I buy a GM vehicle again, but the worst part for you is the other people that I speak to and tell them of my experience with your company.

Case in point, My co-worker is considering a full size extended cab 4x4 Pick-up and i had a nice long chat with them at work last night and showed them your blanket bulletin.

They were narrowed down to a Silverado, F-150 and Nissan Titan

was it really worth $663 to lose a $30,000 sale?

 

What is a blanket bulletin?

 

its a bulletin that covers all prior years of a vehicle from 2012 down.

look up #00-03-10-002f Models 2012 and prior GM cars and trucks.

A blanket covers every year and model

 

I have someone in the same boat with me I started having brake issues at 900 miles and they now tell me the roders i need is not covered under warrentee that's bull crap i had a set of roders last 130,000 on my Taurus and my other issue is the sorry slick monster truck sounding tires needs to be replaced keep in mind my mileage is 4100 not 41000 when i should be having this issue and it be normal im going to talk to BBB (better buissness beau ) if i have no luck out of the complaint i just filed with GM My service dealer is grate but he has got to do what GM tells him If gm keeps this up they will crash and there will be no need for a bail out I have a friend that works at Ford and he said he had 3 2011 gm vehicles traded on fords because of the same issues were having Last week so the used car side of the ford dealer is looking more like a gm dealer

 

Bulletin states that wheels damaged by acidic cleaners are not covered by warranty. Why should they be covered?

 

because I never.. ever.. use any wheel cleaner on them.. just soap and water.. as i told the service manager, district rep and customer service agent.

I don't need to lie. its the principle of the matter.

 

Find a new dealer. Or you could tell him to check out TSB #00-05-22-002M, which states that the rotors are covered during the 3/36 warranty.

 

Ok. That bulletin stated the dealer could replace the wheel once under goodwill for customer satisfaction. By your post I guess they didn't offer that to you. Did you give them any reason to not want to help you?

 

they offered a 50/50 split and at 26,000 miles it is not good enough. I also have a set of steelies that i swap over in the winter time to keep the sand and salt from ruining them. So that is not a reason either.

 

Are you serious Chevymgr?

I had my rotors warping at 35,500~ miles and I took it to them for an oil change, and in the same token asked if they would check my rotors and replace them if needed, they said that they were NOT a warranty item.