I just had my 1rst Oil Change on One of my 2011 2.4L. HHR's

I Had the Dealer use Conventional Dexos Oil 5W-30W.

A $5 upcharge for the New Dexos Oil in the Bottle or $1 per quart.

Here's the strange part,
I have 2450 miles on it at the 1rst change.
My DIC says 75%

My owners manual says on page 6-20 the following statement.

Quote:

If the DIC system is ever Reset accidentally, the oil MUST be changed @ 3000 miles since the last oil change.

2450 miles = 75%
9800 miles = 0% or in other words, change now.

What's Wrong With This Picture ???

Also it does not differenciate between Conventional and Full Synthetic oils life expectency.

Also My Dealer urged me to use the Dexos conventional oil. WHAT !!!
That's less profit ??

SF

 

Did they reset the DIC when they changed the oil???

 

No they didn't, and that's what got me looking into whats going on.

I just reset it myself within 25 miles of the change.

I shall remind them of this next change.

They are usually very thoro.

It was 75% when I took it in.

 

You took it in at 2k miles for an oil change? They gave you what you asked for. It's not their fault you didn't wait longer...

 

A tidbit on GM accounting. The service department retains 50% of the profit on customer paid parts sales and 0% gross profit on warranty or internal (other departments) parts sales. The parts department gets the other 50% on the customer paid parts.

But for oil and tires the service department retains 0% of the gross profit.

As a service manager I look at my job as selling labor. Either to a paying customer, GM or to the other dealership departments.

Trying to upsell from conventional oil to any type of synthetic makes me no extra money, since my department is only credited with the gross profit on the labor.

 

I took it in because I wanted it changed.

Thats not the issue in my post.

 

It's unclear to me what the issue is...?

The issue of 3000 miles? That sounds like just a safety precaution to me.

 

Thats what I thought as they have a completely separate dept and area for their Lube Oil services.
It's run independently from the Service Dept.
However they do sell tires in the Parts Dept. That must be handled the same way.

 

Well then would you follow that advise?

It's written in the book...

 

I change my oil every 5k miles. So I do not pay attention to the DIC to begin with. No way would I ever go 10k miles on the same oil.

A simple answer would be, no.

Not simple answer would be, no.Iif that thing accidentally trips ,say at 39%, which would be right around 6-7k miles, I wouldn't go another 3000 miles.