Oil spec changed for all gm 2011's
07-19-2011, 06:21 PM
#11
Senior Member
Join Date: 08-26-2008
Location: Sequim Washington
Posts: 1,488
I just had my 1rst Oil Change on One of my 2011 2.4L. HHR's
I Had the Dealer use Conventional Dexos Oil 5W-30W.
A $5 upcharge for the New Dexos Oil in the Bottle or $1 per quart.
Here's the strange part,
I have 2450 miles on it at the 1rst change.
My DIC says 75%
My owners manual says on page 6-20 the following statement.
Quote:
If the DIC system is ever Reset accidentally, the oil MUST be changed @ 3000 miles since the last oil change.
2450 miles = 75%
9800 miles = 0% or in other words, change now.
What's Wrong With This Picture ???
Also it does not differenciate between Conventional and Full Synthetic oils life expectency.
Also My Dealer urged me to use the Dexos conventional oil. WHAT !!!
That's less profit ??
SF
I Had the Dealer use Conventional Dexos Oil 5W-30W.
A $5 upcharge for the New Dexos Oil in the Bottle or $1 per quart.
Here's the strange part,
I have 2450 miles on it at the 1rst change.
My DIC says 75%
My owners manual says on page 6-20 the following statement.
Quote:
If the DIC system is ever Reset accidentally, the oil MUST be changed @ 3000 miles since the last oil change.
2450 miles = 75%
9800 miles = 0% or in other words, change now.
What's Wrong With This Picture ???
Also it does not differenciate between Conventional and Full Synthetic oils life expectency.
Also My Dealer urged me to use the Dexos conventional oil. WHAT !!!
That's less profit ??
SF
07-19-2011, 06:29 PM
#13
Senior Member
Join Date: 08-26-2008
Location: Sequim Washington
Posts: 1,488
No they didn't, and that's what got me looking into whats going on.
I just reset it myself within 25 miles of the change.
I shall remind them of this next change.
They are usually very thoro.
It was 75% when I took it in.
I just reset it myself within 25 miles of the change.
I shall remind them of this next change.
They are usually very thoro.
It was 75% when I took it in.
07-19-2011, 06:41 PM
#15
Founding Member
Join Date: 11-23-2007
Location: Texas
Posts: 8,210
But for oil and tires the service department retains 0% of the gross profit.
As a service manager I look at my job as selling labor. Either to a paying customer, GM or to the other dealership departments.
Trying to upsell from conventional oil to any type of synthetic makes me no extra money, since my department is only credited with the gross profit on the labor.
07-19-2011, 06:45 PM
#16
Senior Member
Join Date: 08-26-2008
Location: Sequim Washington
Posts: 1,488
07-19-2011, 06:51 PM
#18
Senior Member
Join Date: 08-26-2008
Location: Sequim Washington
Posts: 1,488
A tidbit on GM accounting. The service department retains 50% of the profit on customer paid parts sales and 0% gross profit on warranty or internal (other departments) parts sales. The parts department gets the other 50% on the customer paid parts.
But for oil and tires the service department retains 0% of the gross profit.
As a service manager I look at my job as selling labor. Either to a paying customer, GM or to the other dealership departments.
Trying to upsell from conventional oil to any type of synthetic makes me no extra money, since my department is only credited with the gross profit on the labor.
But for oil and tires the service department retains 0% of the gross profit.
As a service manager I look at my job as selling labor. Either to a paying customer, GM or to the other dealership departments.
Trying to upsell from conventional oil to any type of synthetic makes me no extra money, since my department is only credited with the gross profit on the labor.
It's run independently from the Service Dept.
However they do sell tires in the Parts Dept. That must be handled the same way.
07-19-2011, 06:56 PM
#19
Senior Member
Join Date: 08-26-2008
Location: Sequim Washington
Posts: 1,488
07-19-2011, 07:15 PM
#20
Senior Member
Join Date: 07-12-2007
Location: Republic of Texas
Posts: 690
I change my oil every 5k miles. So I do not pay attention to the DIC to begin with. No way would I ever go 10k miles on the same oil.
A simple answer would be, no.
Not simple answer would be, no.Iif that thing accidentally trips ,say at 39%, which would be right around 6-7k miles, I wouldn't go another 3000 miles.
A simple answer would be, no.
Not simple answer would be, no.Iif that thing accidentally trips ,say at 39%, which would be right around 6-7k miles, I wouldn't go another 3000 miles.