We took delivery of our new 2007 HHR LT last Thursday and noticed right away that the power sunroof was not working properly. We found fragments of glass in the tracks. Was the sunroof smashed and replace at the factory or dealership? No one knows?!??!! The good news is that they are willing to replace the entire unit. The back hatch also has issues, on Friday the dealership replaced one hatch stut, but the hatch still doesnt open smoothly and now after looking at it tonight, the hatch has TOUCH UP PAINT ON THE BOTTOM OF IT in two places. Two small chips directly on the bottom of the back hatch door...one far left and one far right. The chips are pretty deep and are covered in touchup paint (not even done nicely). I AM SO MAD RIGHT NOW. I dont pay $20,000 for a car with paint chips and glass in the sunroof. SOMETHING HAPPENED TO THIS CAR and no one seems to know what. What else may be wrong with this thing? How do I know the odometer hasnt been tampered with also. The rest of the car looks super clean and it only had the delivery miles on the odo when I picked it up. Am i obligated to keep this car or is there anything I can do to make the dealership give me a different car. If they wont do that, I definately want a brand new hatch and sunroof for it. I fell in love with this car and this is heartbreaking right now. You can bet I will meet them at the door in the morning when they open up. Ant advice before I go off on em?

 

 

sjssk
I would ask to speak with the Sales Manager then the Owner and if You do not get any were then call the Region the number in in your owners manual and get a Complaint Number and some one will have to find out what the hell happen, Sounds like this vehicle was damage by Mother nature their on the lot or in another state by a Hail storm. Good Luck

Z

 

If that is the case am I still stuck with the car no matter what??

 

usually in states there is a 72 hour right to return rule
check and see
i would take it back show it to them and say
take it back or reduce the price 4000.00 plain and simple

 

I don't think so , They have to tell you if that vehicle has been Damaged or in any type of Incident while on their property or during Transporting to the Dealership, Don't for get you purchased a 2007 isn't it New. Think about it.
Good Luck

Rudy

 

HAIL STORM!! There would be more then a sun roof & two chips on the botton of the hatch!!!!???? as thin as this car is. I droped a small bic lighter out of my hand and it put a dent in the door!

 

Be glad it wasn't a Zippo!!!

 

Even if you are mad as heck, try to keep your cool, You will do better with the dealer and sales people.

 

The more I look at it the more I think it is just sloppy paint work. The "chips" as I will call them are in the exact same place on both sides of the gates bottom edge. There are little rubber stops on the bottom edge and these "areas" are just to the out side of the rubber. There is a buildup of paint over these areas. Maybe they are just really bad paint drips or inperfections from how they painted the hatch . Anyway, it still looks like crap and I will see that they do something about it.