I was having some issues with my 09 HHR and had to take it to the dealer today. I called on 6/10/2011 and was able to get an appointment today if I was willing to leave it with them. I dropped it off last night and used the drop box for my keys. The front sway bar links were shot (no surprise there), the turn signal didn't always cancel, I had a CEL for an EVAP leak, a cracked gas cap, the blower motor made noise on the low setting, and a key fob suffering from bad solder connections. They fixed every single issue I have listed with no questions asked. They didn't try to sell me on any other services etc. Service writer explained all that was done to my complete satisfaction. I just wanted to post my positive experience. Often we only hear about the negative experiences.

 

Cool Lenny, My dealer has been a pleasure to work with too, guess they are exceptional not the rule.

 

Good to hear.
Not every dealer is out to screw you after the Sale, Before while buying the car is a whole nother story tho.

 

Now that's what you want to hear about a dealer! I hope that they keep up the good work for you in the future.

 

i bet he's not in south florida

 

Dear Len McRiddle,

I have read your post about your experience with your dealership and your 2009 Chevrolet HHR. Thank you so much for posting your positive experience. I am glad that they have taken care of you and taken care of your vehicle issues. If you would like me to document your compliments further, just give me the go ahead.

Please, don't hesitate to contact me with comments, questions and/or concerns.

Sincerely,
Michelle, Chevrolet Customer Service

 

I have not had a bad experience with our local dealer either. They were very responsive to the one warrantee problem I had, and have serviced the HHR regularly. Just have to watch for added services they suggest, like flushing the brake fluid when I last had it serviced. I asked them to test it, which they did, and it was still ok.

 

Honestly I think the majority of dealers are good and honest folks to deal with, its the bad apples you always hear about and they drag the reputations of everyone down with them.

Ben Mynatt Chevrolet in Concord NC always gives me the best service and they help keep my fleet/herd/gaggle/whatever running in tip top shape, no complaints and always a big for them.

 

I.G. Burton's Seaford Chevrolet is one of the good guys. Though I have only been there twice, I have left satisfied with the quality of work and the price I paid. Oh yeah, they wash your car for FREE after they work on it. (Good wash job too!)

 

Yeah my dealership always wants to wash mine, but they're always clean, no matter how hard I try....just can't get them dirty. Glad you have a good dealer up your way cosmic1, hang on to them.