P0014 and P0016 - Timing Chain / Tensioner Issues
Moderator
Joined: 01-23-2009
Posts: 26,522
From: Fredericksburg,VA
Soooo.....got the car back same day. They changed three sensors. Engine Light went on again the day after while driving in Brooklyn. Brought it back this morning. Dealer said they "started" to look into it and found metal shavings in the engine. Could be bearings or cam shaft (hence the cam shaft sensor issues?). Dealer said the engine needs to go.
In any case, the car has 64,000 + miles on it, so it is under the 5 year/100,000 mile drive train warranty.
In any case, the car has 64,000 + miles on it, so it is under the 5 year/100,000 mile drive train warranty.
Senior Member
Joined: 10-06-2011
Posts: 1,150
From: Mesa, AZ
@Junior864, thank you for taking the time to share the update with us. You should also have a 12 month or 12,000 mile warranty on the parts and labor of this as well. Be sure to talk with them about that when you go to pick up the vehicle.
Michelle, Chevrolet Customer Service
Michelle, Chevrolet Customer Service
Senior Member
Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
@Junior864, that's awesome! Would you like me to forward a compliment to the dealership? If so, I will let you know the information I will need to get this done for you.
Michelle, Chevrolet Customer Service
Michelle, Chevrolet Customer Service
Senior Member
Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
07azhhr, according to the information I have available to me, in the event we (General Motors) replace parts under the new vehicle limited warranty, they will be covered, (parts and labour) for the balance of the applicable portion of the new vehicle limited warranty, but in no event less than 12 months or 12,000 miles. This would be in affect if genuine GM parts are used and the dealership is performing the work.
Michelle, Chevrolet Customer Service
Michelle, Chevrolet Customer Service
Senior Member
Joined: 10-06-2011
Posts: 1,150
From: Mesa, AZ
07azhhr, according to the information I have available to me, in the event we (General Motors) replace parts under the new vehicle limited warranty, they will be covered, (parts and labour) for the balance of the applicable portion of the new vehicle limited warranty, but in no event less than 12 months or 12,000 miles. This would be in affect if genuine GM parts are used and the dealership is performing the work.
Michelle, Chevrolet Customer Service
Michelle, Chevrolet Customer Service
Senior Member
Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
@07azhhr,
For example, if a person only had (let's say) six months left on their warranty, the parts and labor warranty for the repair performed would be covered for 12 months or 12,000 miles.
Michelle, Chevrolet Customer Service
For example, if a person only had (let's say) six months left on their warranty, the parts and labor warranty for the repair performed would be covered for 12 months or 12,000 miles.
Michelle, Chevrolet Customer Service
Last edited by ChevroletCustomerService; Oct 12, 2012 at 09:22 AM. Reason: added more clarification to the post
Senior Member
Joined: 10-06-2011
Posts: 1,150
From: Mesa, AZ
Thank you but I think you are failing to grasp that I already understand that concept. Which is why I have already stated twice what the OP still has left. You origionally told the OP to make sure to ask about the 12 month 12k miles new warranty so I was pointing out that in the OP's case the OP still has 36k miles to go or when the 5 years are up. Which ever comes first.
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