gallons of water in my HHR
#21
During HEAVY rain storms the drains in sunroofs can be overpowered by the volume of water trying to exit through them. Normally whichever corner of the sunroof is at the lowest point will be the one overpowered. You can slowly poor water into the corners to make sure they are draining and there is no blockage.
Since you are out of warranty, I can email you the water leak bulletin which will detail all areas that are suspect when a leak occurs. Send your email to me in PM.
Since you are out of warranty, I can email you the water leak bulletin which will detail all areas that are suspect when a leak occurs. Send your email to me in PM.
Last edited by ChevyMgr; 09-09-2008 at 09:33 AM. Reason: added an s
#22
(PM sent)
#24
According to my dealer, I have a "major leak." They're going to take the interior apart, dry the carpet in a body shop drying booth, inspect all the systems, etc. and seal "all the leaks." But unfortunately, they're telling me that GM wants 1/3 participation from the customer...$300. Is this SOP?
I have no problem with my dealer; they're helping me out here. But if GM is requiring $300 for a repair they're seemingly admitting to be necessary due to build problems, then I don't think I should be shelling out $300.
I have no problem with my dealer; they're helping me out here. But if GM is requiring $300 for a repair they're seemingly admitting to be necessary due to build problems, then I don't think I should be shelling out $300.
Last edited by ccsubruce; 09-12-2008 at 11:39 AM. Reason: more information
#26
Luckily I haven't run into this issue yet with my 2008 HHR SS which also has a sunroof. Is part of the problem that the seal around the sunroof itself doesn't properly seal to keep the water out in the first place. If so, is the sunroof adjustable?
I originally had hoped to find an SS without the sunroof so I wouldn't have to worry about leaks and also get the extra headroom. Now that I have it I do like the sunroof but still am a bit concerned about future problems with leaks.
Hope you get your issue resolved soon.
I originally had hoped to find an SS without the sunroof so I wouldn't have to worry about leaks and also get the extra headroom. Now that I have it I do like the sunroof but still am a bit concerned about future problems with leaks.
Hope you get your issue resolved soon.
#27
What has happened is the dealer is agreeing to give "Goodwill" to him and his cost is $300 of that repair. This is available to anyone who is out of warranty if they ask for it. The service manager made this offer not Chevrolet. Since we don't know what the cost to Chevrolet is for this repair, there is no way to tell what percentage he is paying. Whatever the cost to Chevrolet is, it will be less then retail pricing, that he would of paid if "Goodwill" hadn't been offered.
Each request is looked at on an individual basis. All sorts of things can be factored into the decision. Some times the customer pays nothing other times it may be a 50/50 split still others may be the customer pays the labor and the customer pays the part and some requests may be denied completely. It is a tool for customer satisfaction that Chevrolet gives the dealers and a way of keeping a customer loyal to GM.
So what his dealer is saying is that GM would have to pay $900.00 to fix since they are having him pay $300. hmmmmm.
Last edited by ChevyMgr; 09-12-2008 at 03:24 PM. Reason: re-read orginal post as to what % he was paying
#30
Shouldn't really happen in the first place
Had a sunroof on my 91 Celica that didn't leak a drop in 11 years and that thing went through 1 or 2 Hurricanes
I saw this was an issue before the HHR purchase so steered clear
Goose
Had a sunroof on my 91 Celica that didn't leak a drop in 11 years and that thing went through 1 or 2 Hurricanes
I saw this was an issue before the HHR purchase so steered clear
Goose