Problems/Service/Repairs If you have a problem with your HHR, want a tip on repairing or performing a particular service to you HHR here is the place to post!

HHR paint and windows pitted after dealer performed service.

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Old Jul 4, 2008 | 01:07 PM
  #11  
Top Timmy's Avatar
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From: San Diego, CA
Originally Posted by 405HP_Z06
Word of advice when taking a vehicle in for service. Take a digital camera and take pictures of the vehicle in their dealership when you drop it off. Also request the service manager walk around the car as you inspect it for any damage. State you expect to receive the car in the same condition it was received.
I really don't think that's necessary. The dealer knows the car should be the same shape out as it was in. I'm sure 99.2% of the people here never take a digital camera with them and document every imperfection on there cars. The difference in my car was night and day. They documented it and it's in the service managers writing. I'm going down today to see what we can work out.
Old Jul 4, 2008 | 01:30 PM
  #12  
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Joined: 06-27-2008
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From: Arlington, Texas
Originally Posted by Top Timmy
I really don't think that's necessary. The dealer knows the car should be the same shape out as it was in. I'm sure 99.2% of the people here never take a digital camera with them and document every imperfection on there cars. The difference in my car was night and day. They documented it and it's in the service managers writing. I'm going down today to see what we can work out.
Glad to hear the dealer is working with you. However, just because it goes without saying the vehicle SHOULD come back in the same condition received doesn't mean it happens. From my experience this rarely if ever happens. Dealership's don't care about your vehicle like you do.

I'm very anal about my vehicle's, so I always thoroughly inspect the vehicle before and after service. I perform all my own maintenance and service on my vehicle's unless it's a costly issue covered under warranty.
Old Jul 4, 2008 | 07:17 PM
  #13  
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My dealer made me happy today. They took back the car and I ended up buying a brand new HHR LS in Sunburst Orange.
Old Jul 4, 2008 | 11:16 PM
  #14  
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Joined: 05-19-2008
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From: San Diego
Originally Posted by Top Timmy
My dealer made me happy today. They took back the car and I ended up buying a brand new HHR LS in Sunburst Orange.

Very cool....Pictures, please...

Cajun
Old Jul 4, 2008 | 11:27 PM
  #15  
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edb
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Joined: 06-04-2008
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From: Metro Detroit, MI
Originally Posted by Top Timmy
My dealer made me happy today. They took back the car and I ended up buying a brand new HHR LS in Sunburst Orange.
Two HHR in a week, not bad.
Old Jul 5, 2008 | 12:02 AM
  #16  
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From: San Diego, CA
2 HHR's and one Dodge thingy for a rental. I hated that thing. Pics are coming soon. Is there a newbie section or thread going?
Old Jul 10, 2008 | 10:55 PM
  #17  
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Joined: 06-18-2008
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From: California
Pheeew!

Pheeeeeeewww! I'm really glad to hear that you were able to swap and get another car. Thanks for keeping us in the loop!
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