Regretting buying a HHR
03-30-2014, 01:55 PM
#41
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Join Date: 04-09-2006
Location: Vancouver, BC, Canada
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No it's not. If your dealer does not give you satisfaction, and another dealer would not stand behind it like you say, would you not take it up a notch to GM itself?
Same as if the Outback restaurant did not give you satisfaction? Of course going to another Outback and complaining would be rather pointless - hummmm but you may luck out.
Same as if the Outback restaurant did not give you satisfaction? Of course going to another Outback and complaining would be rather pointless - hummmm but you may luck out.
03-30-2014, 02:37 PM
#42
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Join Date: 01-28-2014
Location: Detroit, MI
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It makes it a GM dealer issue, not a GM manufacturer issue.
When you buy used, you buy the reason the previous owner traded it in. CPO should cover this, but again, that is the dealer, not the manufacturer.
That would be like saying you got a bad steak at Outback, therefore ALL Outback restaurants serve bad steaks.
When you buy used, you buy the reason the previous owner traded it in. CPO should cover this, but again, that is the dealer, not the manufacturer.
That would be like saying you got a bad steak at Outback, therefore ALL Outback restaurants serve bad steaks.
And it is a manufacturer issue if they don't hold their dealerships accountable for blatantly lying on the inspection sheet.
03-30-2014, 02:39 PM
#43
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Join Date: 05-09-2006
Location: "Upland" Mesa, Arizona
Posts: 6,805
GM provides the written criteria for the CPO with the offering dealer accepting the conditions for the use of the credential. Unfortunately in this instance (and many others on this forum), the dealer DID NOT initiate part of his requirement.....the full inspection and correction of the necessary "defects"......now they must "eat" the cost of the repairs (many dealers "gamble" by doing this), and that's not going to happen. So, in my view, it is a GM Dealer AND a GM Corp. problem.
If it is truly a covered vehicle and "King" does not get satisfaction from the dealer, GM does need to be informed and involved.
But, I believe there is some other mitigating factors in this instance that has not been revealed.
If it is truly a covered vehicle and "King" does not get satisfaction from the dealer, GM does need to be informed and involved.
But, I believe there is some other mitigating factors in this instance that has not been revealed.
03-30-2014, 03:14 PM
#44
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03-30-2014, 03:55 PM
#45
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Join Date: 06-21-2008
Location: SE Michigan
Posts: 1,449
I never said all HHRs are bad, I said that there is a predominate thread among HHR owners (satisfaction sitting at a 6/10 now) that there are quality issues.
And it is a manufacturer issue if they don't hold their dealerships accountable for blatantly lying on the inspection sheet.
And it is a manufacturer issue if they don't hold their dealerships accountable for blatantly lying on the inspection sheet.
Here's what I'm trying to get across:
You have a specific problem with a specific dealer, and make a sweeping statement about General Motors.
I can understand being upset, just be specific about whom you are upset with. This is the best tactic to get the problem resolved. Contrary to popular belief, the squeaky wheel does not always get greased. Sometimes it get lawyered into oblivion.
03-30-2014, 08:16 PM
#46
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Join Date: 01-28-2014
Location: Detroit, MI
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Sounds like you are saying all GM cars are bad.
Here's what I'm trying to get across:
You have a specific problem with a specific dealer, and make a sweeping statement about General Motors.
I can understand being upset, just be specific about whom you are upset with. This is the best tactic to get the problem resolved. Contrary to popular belief, the squeaky wheel does not always get greased. Sometimes it get lawyered into oblivion.
Here's what I'm trying to get across:
You have a specific problem with a specific dealer, and make a sweeping statement about General Motors.
I can understand being upset, just be specific about whom you are upset with. This is the best tactic to get the problem resolved. Contrary to popular belief, the squeaky wheel does not always get greased. Sometimes it get lawyered into oblivion.
03-30-2014, 09:24 PM
#47
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Join Date: 03-21-2014
Location: in a house
Posts: 28
king,sorry you're having issues-----
i just picked up a used one owner 2011 -- love this car soooo much...
its my second one -previously had an 08,also a very good car.....
cars are mechanical,they all break,-being a tech makes that easier to handle..
even though it was cpo,you have no idea,nobody does,how/where it was used for the first 45000 miles or so-everything going on your car sounds like a wear item,other than the recall--hope it all gets done right for you.....
i just picked up a used one owner 2011 -- love this car soooo much...
its my second one -previously had an 08,also a very good car.....
cars are mechanical,they all break,-being a tech makes that easier to handle..
even though it was cpo,you have no idea,nobody does,how/where it was used for the first 45000 miles or so-everything going on your car sounds like a wear item,other than the recall--hope it all gets done right for you.....
Last edited by in the wind; 03-31-2014 at 09:30 AM.
03-30-2014, 10:09 PM
#48
Senior Member
Join Date: 06-21-2008
Location: SE Michigan
Posts: 1,449
Well. I got my 08 brand new, and at 50,000 it needed new struts and (still) needs the LCA bushing- but I blame Detroit's crappy roads. Damn potholes took out the ball joints on my F150 as well.
03-31-2014, 12:31 AM
#49
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Join Date: 04-09-2006
Location: Vancouver, BC, Canada
Posts: 7,032
It sounds like you better sell it asap, and be done with it.
03-31-2014, 07:29 AM
#50
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Join Date: 06-26-2006
Location: San Bernardino, California
Posts: 1,876
Isn't that the purpose of the CPO inspection? That should at least give them a clue of how it was used if they know what to look for. Then they can make whatever corrections necessary prior to selling it. If they don't make the post inspection corrections they should sell it as is rather than CPO. Otherwise it's no better than buying off Craigslist as mentioned earlier.