Brake Pump TSB

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06-07-2012, 08:06 PM

ckriensky

New Member

Thread Starter

Join Date: 06-05-2009

Location: CA

Posts: 20

Brake Pump TSB

I brought my SS in to have the brake assist pump TSB installed. It has ben there for 11 days so far. Does it take this long to install? Thankfully I use this vehicle very little and mostly just tow it behind my RV. I hate dealers.

06-07-2012, 08:14 PM

firemangeorge

Platinum Member

Join Date: 12-06-2009

Location: Alabama

Posts: 11,129

In short, NO. Sounds like they are waiting on parts. Me personally, I would not leave a vehicle while someone waits for parts(unless the vehicle is inoperable)

06-08-2012, 12:58 AM

843de

Deceased

Join Date: 06-30-2010

Location: Kannapolis NC

Posts: 25,739

Shoot a PM to ChevroletCustomerService ckriensky, and I'm sure that Michelle at Chevy would be glad to look into this for you.

06-08-2012, 09:27 AM

hyperv6

Senior Member

Join Date: 07-05-2008

Location: Akron Ohio

Posts: 5,464

I agree it sounds like they are waiting for parts. I had mine done and I dropped it off in the AM and it was done by 1 PM.

They had the parts in stock.

Not sure why they would keep it if they knew they did not have the parts? But to be honest 11 days is a bit much even for a out of stock part and if it is a GM back ordered part they should have told you.

I would question this dealer.

Too many good dealers to fool with any bad ones.

I would have been asking questions if I did not have the car in 1-2 days and I would want to know the full story why. I would also want updates. My Chevy dealer does this with no need to ask.

06-08-2012, 09:35 AM

Kevin3492

Member

Join Date: 08-03-2007

Location: Central Indiana

Posts: 32

When mine was done, they also had my SS for several days due to parts. However, they did provide a rental car. I "assume" it may be considered a safety issue. My $0.02

06-08-2012, 11:33 AM

JAMIROBri

Senior Member

Join Date: 06-26-2011

Location: Elburn, IL

Posts: 122

I finally dropped my car off today for this fix. It took them nearly 2 weeks to get the parts. I drove the car during that wait though. Hopefully they'll fix my pull to the left while it's there. The wait for that fix has been over a month now.

Brian