Problems/Service/Repairs If you have a problem with your HHR, want a tip on repairing or performing a particular service to you HHR here is the place to post!

Etching of paint on rocker panel and rear door rock guard

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Old Mar 29, 2006 | 06:46 PM
  #111  
TomsHHR's Avatar
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From: Superior, WI - Over the Hill Warranty Club member
I got to turn around with my dealer, they stepped up to the plate today. So I have an update on my issue. I sent another email through the chevrolet web site and got a call from my dealer. Took my HHR there after work. Mine will be the second one with the issue here in northern Wisconsin and MN for this dealer. He is talking to the district rep tomarrow. He is pretty sure I will get the doors repaired and runningboards for free. He will let me know Thursday. They are ordering runningboards for the 2 other HHRs on their lot. Maybe the other HHR belonging to one of the sales managers wifes helped?
So everyone the service manager told me there is going to be a notice coming out very soon from GM and what the repair direction and how it will be handled.

This dealer is in Cloquet MN. I will give a go to this dealer after the work is done.

Everyone with the issue, keep pluging the repairs are in the works.
Old Mar 29, 2006 | 06:50 PM
  #112  
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From: Superior, WI - Over the Hill Warranty Club member
STG... For you down in Florida and not driving that much you should look at the invisable vinyl kits for that location, I seen the kits for around $37.00. There was a post on one of the hhr boards on the web site. I will look and find it again.
Old Mar 29, 2006 | 06:57 PM
  #113  
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From: Worcester County, MA
I received a call from the Service Manager today. I will be going in tomorrow to have everything reviewed. I'll keep my fingers and my legs crossed.
Old Mar 29, 2006 | 08:16 PM
  #114  
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From: Staten Island, NY
Good luck
Old Mar 29, 2006 | 10:10 PM
  #115  
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Joined: 03-21-2006
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From: wash. state
It appears they are slowly coming around on this issue. WA.'s dealers have been a bit more helpful From the people I've talked to up here.
Old Mar 30, 2006 | 09:15 AM
  #116  
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From: Worcester County, MA
Update

The service manager was as always, a great guy. Took my HHR to their body shop and evaluated. It will be up for discussion this afternoon at a management meeting. He hopes to get Chevy on board as he has checked this site and others and knows how big the problem is getting. They have advised their salespeople to push a little harder on the running boards to prevent further problems. It's not the total solution, but the dealer is trying to be proactive. And it continues.......

(Tom - I had to keep shrinking my photo to get it to upload. How did you get yours in the frame and keep the size?)

Last edited by Firewatcher; Jun 26, 2006 at 11:51 PM.
Old Mar 30, 2006 | 05:48 PM
  #117  
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From: Springfield Vermont
Mine came back from the dealer today with the new runningboards. They did a good job and assured me that if GM eventually agrees to reimburse customers for them that I will get my money back. I wound up paying $318 (inc. tx) for the boards and paint. They left the vinyl stone gards on, which is fine with me. I paid less than the $445 they would have cost as an option when I bought it so I can't complain about the compromise by the local dealer.
Old Mar 30, 2006 | 07:33 PM
  #118  
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From: Superior, WI - Over the Hill Warranty Club member
Keep pluging GeeMac, I am rubbing my GeeMac gets a refund bottle..

Firewatcher. I compress mine down with my photo editing program to the web page size, then load them to photobucket.com
Old Mar 31, 2006 | 10:08 AM
  #119  
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Joined: 12-17-2005
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From: Banff, Alberta, Canada
I'm Glad I Did!

I didn't hesitate to have the R/B installed when they came in last week because I was taking my car through the Rocky Mountains and the roads can be really bad.
They and the mudflap combination worked great and I am satisfied.

Now I had to have the door protectors repainted at the dealership, not for free but still they tried to make a deal.

It is encouraging to here from so many owners getting their R/B's installed for free.

I will be contacting GM right away to force the issue and expect a reimbursement, of some if not all of the expenses.
Old Apr 4, 2006 | 09:25 PM
  #120  
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From: Superior, WI - Over the Hill Warranty Club member
Originally Posted by SoCalHHR
Tom, it's not good forum for me to copy a post from another forum, but significant progress has been made regarding GM's awareness of the problem.

Read HERE. (The response I'm speaking of is in bold on page 5 of the thread.)

It appears GM is admitting blame for a poor design (at least to Canadian consumers), and footing the entire bill for repainting the rear quarters AND providing new running boards free of charge.

Any HHR owners concerned about this issure should start hammering their dealers and the GM Hotline (or GM via email), right now. Print out that thread and take it to your dealer. The more the merrier as numbers will only strengthen the momentum now...

Best of luck with it!

Well Mike, there are times when even I say "you told me so." Yep I am getting the Boards (adding flaps on my nickel) so all will be good with me. Now all of you that have not contacted your dealer or checked your rear fenders, Get out and look before yours gets bad and "get er dooed".. slang for get er dun....
Good luck.

"Gee" did you get your "Bucks" as in The Deer Slayer"

Tom

Last edited by TomsHHR; Apr 4, 2006 at 09:28 PM. Reason: i dunno why, just did



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