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Etching of paint on rocker panel and rear door rock guard

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Old Jun 30, 2006 | 03:27 PM
  #211  
-md- HHR's Avatar
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Joined: 06-23-2006
Posts: 578
From: Northeast Ohio in the Lake
Angry

Well my dealer just told me to go **** myself or pay $697.48. Hell i can buy them off ebay for less than 500 shipped.
Wait till I take their survey. 0's across the board.

He also told me the best price for splash guards was $110 just to sell them to me.
Old Jun 30, 2006 | 03:43 PM
  #212  
Firewatcher's Avatar
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Joined: 12-28-2005
Posts: 2,531
From: Worcester County, MA
Too bad you didn't get a deal from Batman. At least I don't think he would have told you take a hike in such a bad way as your dealer.
Old Jul 3, 2006 | 01:01 PM
  #213  
GeeMac's Avatar
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Joined: 11-17-2005
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From: Springfield Vermont
Originally Posted by -md- HHR
Well my dealer just told me to go **** myself or pay $697.48. Hell i can buy them off ebay for less than 500 shipped.
Wait till I take their survey. 0's across the board.

He also told me the best price for splash guards was $110 just to sell them to me.
I would try a couple of other dealers to see if you can get some kind of break on the running boards. The free paint is a given, but you should not have to pay more than the option price for the running boards -- installed! The running board issue is strictly in the hands of the local dealers right now so what dealers are willing to offer varies. I would make sure everyone I know was aware of the bad treatment you got from this dealer.
Old Jul 17, 2006 | 05:57 PM
  #214  
Tim Brisson's Avatar
 
Joined: 03-17-2006
Posts: 4
From: indiana
Paint chipping problem

I just got my HHR back from the dealership after chevy agreed to pay 50 percent of the cost of the running boards for me. They had already fixed the chipping problem once and the dealership fixed the chipping \peeling problem again. It was kind of a hassle (chevy wanting to give me two years worth of free oil changes to go away)My dealers service manager went to bat for me and got the 50/50 split I had asked for.Getting the second repaint was a small hassle but it all turned out good. Now my next goal is to get my money back for the 50/50 split once gm decides to put running boards on all of the hhr's that are having the problem. The running boards look cool but they hit my ankle when I get out. But I'll get used to it. This car still is the most fun I've had in a long time

Tim Brisson
Old Jul 17, 2006 | 06:01 PM
  #215  
x-ray1950's Avatar
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Joined: 04-27-2006
Posts: 89
From: Lafayette indiana
Have running boards and splash guards and not one chip in the black paint after 3600 miles...
Old Aug 17, 2006 | 06:36 PM
  #216  
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Joined: 07-07-2006
Posts: 147
From: Arkansas
Angry

Customer Relationship Specialist: Cathy Scott

Dear Mr. Schrier,

Thank you for contacting the Chevrolet Customer Assistance Center. We appreciate you taking the time to write us in regards to your 2006 HHR.

I recognize that this situation has caused you a great level of frustration, and I hope that you can accept my sincerest apology on behalf of General Motors and Chevrolet.

Please understand though there is a Technical Service Bulletin about the paint concerns for the HHR, TSB's in no way offer any type of cost assistance with a repair. TSB's simply advise the dealers of what the repairs should be and if the TSB advises that running boards being placed on the vehicle would prevent the paint concerns, but does state that this would be done at customer expense, then the Customer Assistance Center would not be able to offer any assistance with adding these to the vehicle.

Chevrolet supports Buckle Up America. We encourage you, your family and your friends to always Buckle Up.

If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time.

For more information regarding the maintenance and care of your vehicle, please visit www.mygmlink.com. This free online service offers vehicle and ownership-related information and tools tailored to your specific Chevrolet.

Again, thank you for contacting Chevrolet.

Sincerely,

The Chevrolet Consumer Support Team


Old Aug 17, 2006 | 06:48 PM
  #217  
courthousedeb's Avatar
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Joined: 04-19-2006
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From: Arvada CO
In other words...take a hike and thank you for shopping with GM. Silly broad didn't tell you anything the TSB didn't already say.

That's basically what I was told too. My dealer did sell the boards to me at option price and charged $100 to install. Wasn't happy with that...but was glad to have it protected.
Old Aug 17, 2006 | 06:50 PM
  #218  
captain howdy's Avatar
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Joined: 10-14-2005
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From: Rochester,N.Y.
Originally Posted by courthousedeb
Silly broad didn't tell you anything the TSB didn't already say.
Sure she did. Buckle up!
Old Aug 17, 2006 | 06:52 PM
  #219  
bigbear2k's Avatar
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Joined: 07-07-2006
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From: Arkansas
My dealer wants to charge $700.00 to have them installed!
Old Aug 17, 2006 | 06:58 PM
  #220  
courthousedeb's Avatar
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Joined: 04-19-2006
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From: Arvada CO



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