Etching of paint on rocker panel and rear door rock guard
Originally Posted by Firewatcher
Here's the TSB........http://www.alldata.com/tsb/General-M...51-002/21.html
Thanks
Paint chip problem
Hello, I live in the mountains of WV and invested in the mud flaps from dealer and I have the same problem. I wished I would have went with the running boards now......but can't go back and change whats already happened. Thinking about takin it back to the dealer and see what can be done to try to correct the issue. Then once I get it fixed it will have either the running boards or the clear coat plastic around it to protect it from now on. I have a silver L1 model.
Originally Posted by Wendi76
Hello, I live in the mountains of WV and invested in the mud flaps from dealer and I have the same problem. I wished I would have went with the running boards now......but can't go back and change whats already happened. Thinking about takin it back to the dealer and see what can be done to try to correct the issue. Then once I get it fixed it will have either the running boards or the clear coat plastic around it to protect it from now on. I have a silver L1 model.
Hey there and welcome.
I have had the same problem. I first went to the dealer and they said that I would have to pay for everything.( the running boards and paint.) I phoned GM of Canada. ( Live in Saskatoon Sask) and they are going to pay for the boards piant and a loner car for me. I would see what your dealer will do first then call GM to see what they will do.
Welcome Wendy!Yes, talking with your dealer might get you further than you think.
Some owners have had the area repainted for free, and received substantial discounts on running boards and installation.
Give it a shot - and best of luck!
Wendy
First welcome to the site
Second print out the TSB talking about the problem and take it with you. This will help your case and maybe they will help you out like Socal noted.
Hope things work out for you.
First welcome to the site
Second print out the TSB talking about the problem and take it with you. This will help your case and maybe they will help you out like Socal noted.
Hope things work out for you.
to chevyhhr.net...the best HHR forum on the internet. The folks above are right...print out the TSB and take it with you. They have to do a ONE time paint on the affected areas. However, it does say that the running boards are at customer cost. At the very least, they should sell you the running boards at the option price of $445. That's what my dealer did...but they also charged me for install.
Good luck and let us know how things go. Never hurts to give GM a call either...sometimes it helps...sometimes it doesn't...depends on who you get on the other end of the line I'm sure. Look forward to seeing you around the boards...and be sure to post pics. We are picture hungry folks around here.
Originally Posted by courthousedeb
: At the very least, they should sell you the running boards at the option price of $445. That's what my dealer did...but they also charged me for install. :
Originally Posted by nfboy
I would have fought that. The option price, as a delaer installed option, has the installation built in. So they did not cost your dealer $445. So really in effect you paid twice for instalation unless the option price in the US is "built" differently than in Canada.
Went and met with another member here, Bryce Strong who works at another Chevrolet dealer in town today. He's one of their internet sales consultants now and he's going to talk to the guy who heads their service department and tell him what's been going on. Really getting fed up with the dealer where I bought my HHR and the one he works at is actually closer to me than where I bought mine. Went there originally and they only had 3 units at the time so I kept shopping until I found what I wanted. Think a call to my salesman is in order so I can let him know what's been happening. Will wait until Bryce talks to his people before making a stink though. Only thing that does help is that I get a 10% discount from where I bought it...but that's only because they are a supporting Chevy dealer at the other forum that has the big time membership fee. Will keep you informed on what's going on with both.


