Etching of paint on rocker panel and rear door rock guard
Member
Joined: 03-21-2006
Posts: 38
From: pa
if dealer refuses , file with BETTER BUSINESS BUREAU . you WILL get free running boards and a paint job . chevy knows and will fight you all the way . they have 40 days to fix problem. don't be discouraged by chevy. stay and fight . the chipping is unacceptable and they WILL fix it. your hhr deserves it. it is not a hard thing to do . BETTER BUSINESS BUREAU knows what they are doing . i fought for my hhr and won . chevy has to do the right thing . good luck .....
Member
Joined: 03-21-2006
Posts: 38
From: pa
BETTER BUSINESS BUREAU WILL help. chevy knows this problem and puts up a little fight , but they will install free ones and repaint . just went through it with my black hhr. totally unaccecpable . BBB will get your stuff on for you within 40 days . costs you nothing .
Member
Joined: 03-21-2006
Posts: 38
From: pa
BETTER BUSINESS BUREAU will get you free running boards and repaint ....
Originally Posted by SVT2399
Everyone, the mud flaps alone will not prevent the damage to the areas. I have an appointment next week at which time I am going to see where I can go about this design flaw. However, if everyone that has this problem could start complaining to the dealer maybe word will get back to GM. In a way they already have acknowledged there is a problem off the record because they added the plastic pads to the doors in an obvious effort to reduce the damage. That is the only reason I can see why they would put them there. The damage this is causing really sucks and is extremly annoying especially while navigating the storm we just experienced here in the NJ/PA/NY area. I could hear the salt and pebbles literally bouncing off the side of the impact area. As much as I hate to, looks like the Running Boards are the only option as of now 
Now if I can work in a repaint of the area before hand...
Now if I can work in a repaint of the area before hand...
Platinum Member
Joined: 05-09-2006
Posts: 6,805
From: "Upland" Mesa, Arizona
Hey, last I checked the BBB had no enforcement powers. They try, but if a business owner or manufacturer declines, the BBB just inserts a letter in the businesses file indicating unsatisfactory settlement.
Now that I think about it, the BBB's only "juice" is with the local business (dealer). So, that may do some good and your disposition was from the dealer not GM.....which I believe "nfboy" was elluding too.
Now that I think about it, the BBB's only "juice" is with the local business (dealer). So, that may do some good and your disposition was from the dealer not GM.....which I believe "nfboy" was elluding too.
Senior Member
Joined: 05-03-2006
Posts: 882
From: Newfoundland, Canada
Originally Posted by Snoopy
Hey, last I checked the BBB had no enforcement powers. They try, but if a business owner or manufacturer declines, the BBB just inserts a letter in the businesses file indicating unsatisfactory settlement.
Now that I think about it, the BBB's only "juice" is with the local business (dealer). So, that may do some good and your disposition was from the dealer not GM
Now that I think about it, the BBB's only "juice" is with the local business (dealer). So, that may do some good and your disposition was from the dealer not GM
"About The Better Business Bureau System
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico.
Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.
The BBB's Core Services include:
Business Reliability Reports;
Dispute Resolution;
Truth-in-Advertising;
Consumer and Business Education; and
Charity Review. "
Snoop is right IMHO.
Senior Member
Joined: 06-21-2006
Posts: 3,100
From: Chicago
Originally Posted by oldschoolfreak
My dealer said 450 plus 150 for install so I said no thanx got a new gm set off ebay for 280 bucks 45 for shipping and put them on for free myself!!
Hmmm 600 or 325 let me think DOOH!!
Hmmm 600 or 325 let me think DOOH!!
But my question is this.When you purchased them were they for your 1st HHR or your 2nd. Da!
Z
As you can tell my Computer is now back in service.
Member
Joined: 03-21-2006
Posts: 38
From: pa
after your dealer and area rep refuse to help ( they will read you the chevy bulletin ) , contact online or phone BETTER BUSINESS BUREAU .they will send you a BBB booklet and forms (very easy ). fill out and return ASAP . BBB will notify chevy BBB autoline . these people are not your friend. they do not want to do the right thing and fix this problem .you do not have to agree to anything chevy BBB autoline offers. they are not your friend . however BBB is your friend . they want you to have your car fixed . this is not a hard or lenghthy process . please note though , that in your final agreement with chevy through your friend BBB that you state the front doors need to be painted as well . the original chevy bulletin states only the back doors and back fenders will be painted . not good enough. they tried it on me and my dealer sent it back to the paint shop . my dealer ate the $800.00 paint job for the front doors . i guess chevy didn't think we'd notice . SHAME on chevy !!! be diligent ....don't give up !! my hhr didn't deserve to look like that and neither does anyone's . speak up ..make chevy do the right thing . good luck...