Great. Find an attorney who'll take it on and file it.

What industry standards are you talking about and how does the product fail to conform to these standards? The corrosion protection guaranteed by the manufacturer has not been compromised, so there's no warranty issue. When the vehicles were placed in the stream of commerce, the manufacturer had no control over how the end consumer would use the vehicle. The manufacturer has also equipped the vehicles from the factory with stone guards and has offered one free repaint of the clouded areas to all affected vehicles.

No, they shouldn't. We didn't pay for the running boards in the first place. They help alleviate a problem that few customers are reporting or complaining about and it isn't an issue that affects the safety of the product or suitability for its intended purpose. There's no justiciable issue here.

They did work out the flaws. They included color-match stone guards for everyone who didn't want to pony up for boards. When I saw the stone guards on my car I figured, "Well, they're there to keep the painted door edges from chipping"--and that's exactly what they do!

Here's what a class-action lawsuit will do: 1. Cost the primary members a lot of dough in filing fees up front and 2. If a settlement IS by some miracle reached with GM, the lawyers will take 50%, the primary members (about 3 or 4 people) will get 25%, and the rest will be paid to the regular members of the class.

 

Just a quick note about that. I have a 2006 HHR and this is directly from the GM Canada Total Warranty, Maintenance and Owners Assistance Information booklet on page 9 (I'm sure that the American book will say the same but maybe on a different page.)

Sheet Metal Coverage:
Sheet metal panels are covered against corrosion and rust-through as follows:

...Blah Blah Blah...

Important: Cosmetic or surface corrosion (resulting from stone chips, dents, scratches in the paint, or failure to repair paint damaged by stone chips, dents or scratches in the paint) is not included in the sheet metal coverage.


So, basically the corrosion protection should not be covered if your HHR starts to rust due to paint chips on the rocker panels.

 

This is the recommended fix for all who join the class action.

 

you are so wrong !!!!! i was told by the dealer the running boards were only for looks NOT for function ! You are also wrong about Better Business Bureau . They helped me get free boards within a month.I've had my free running boards on for a lmost a year ....NO FADING ,NO CHIPS . please don't discourage people from going through BBB. You know NOTHING of what you speak . I DID my homework and my research and got my boards FREE . If you don't have the problem you don't know what it is like .

 

whaa , whaa , whaa ....I see the sheep are still crying . You don't need a class action suit ... Take it to Better Business Bureau . They know the problem exists as well . They gave me free boards and gave free boards to another black hhr buyer from the same dealer. If the prices go up on next years HHR , rest assured it was not because they had to put running boards on . The fat executives will be bumping up the prices ,not us . stop whining and go to BBB . there is no cost to the consumer . If you don't try ,don't cry

 

To anyone NEW adding their experience with this problem and finding the comments from people who bought their vehicles with boards and who insuniate that it is your fault that the vehicle you purchased without boards is getting damaged. Don't let them discourage you from pursuing your getting a fair resolution from chev(GM). Actually the only constructive thing someone with boards can do here is to document the lack of or damge incurred by them.
There are many , many people with this problem.
I suggest reading this thread completely from the beginning as I did upon first realizing that my vehicle was not the only one with the problem as my selling dealer originally told me.
on page 37 you will find my last post reagrding the progress and time frame for resolving the issue.
a couple of points
The boards have been redesigned and the color coordinated ones are not available yet.
Some first design boards are still available in certain colors until they sell out.
The first design boards are more expensive ($525.00 MSRP) than the second design painted ($485.00 MSRP) second design prime ($465.00 MSRP).
IF you choose to have primed ones installed, you will have to pay to have them painted. In my opinion, the painted ones are much less expensive overall and you will be getting a factory applied finish.
As far as getting satisfaction from Chevrolet and your selling dealer....
you will most likely need to educate EVERYONE you deal with. so get as much information as possible and educate youself first.
You can read my posts here and see how long it will most likely take - in my case it was over 2 months from first complaint to getting an acceptable resolution. I found the customer satisfaction process to be long.
There are most definitely Chev. and GM schills in these forums so watch out for people who tell you to just take whatever Chev first offers and be happy.
Remember, the process involves negotiation.
Best of luck. BWC

 

Well I finally got a reply from the dealership about my paint issues and they said they will not cover it at all. Something due to me buying the vehicle used (800 miles used) and a paint warranty only being 12 months or 12000 miles.

Now what to do?

 

I'm getting paint chips even with a hood deflector...it is el cheapo paint




Goose

 

I've got a few chips, nothing major.

One thing I did notice while waxing the roof this past weekend was a spot that looks like a rust bubble under the paint. The only thing is...it's totally smooth, you can see under certain light, but it's not raised at all.

 

Info I found on another site:


I took two paths. The General Manager at the dealership went to bat on the issue (push hard to ensure the dealer is interested in being part of the solution). I also called the customer service number - it is in the back of your owners manual. I went through 2 levels there and got no satisfaction. This avenue being exhausted, I went to the arbitration process identified in owners manual. The US and Canadian systems may be slightly different.....I applied to kick off the arbitration process. With this much attention, they may decide it is easier (and cheaper) to settle - I think the arbitration process would be pretty expensive for GM. In all my dealings, I just ensured I was professional, but yet very aggressive. Hope this helps. It worked for me. Got new boards at no charge.


Gonna try this.