It's not about 'leaking it'... it's about enough people complaining to them without GM doing anything about it...then it becomes an issue... aka Consumer Reports if they keep getting the same problem. They could issue one of those avoid this product things... isn't Suzuki or Nissan suing them over one of those?

 

I have been in contact with the GM help line several times and they are not offering any assistance at all. My local service rep says they would be glad to do whatever it takes to remedy the problem if they get authorization from GM. The GM help line told me that the district service rep has the final say as to any repairs at this point. My local rep has send photos of my HHR and my complaint to the district office and I am waiting to meet with the rep in person. Meanwhile, my HHR is just getting worse! I wouldn't recommend that anyone purchase an HHR that doesn't have running boards to protect the sides of the vehicle.

 

GM made a decision to make a lot of profit from the running board option. Look at the actual differences and the price....

I was pondering the option a few months ago, but looking at the car and remembering a past car with a protruding rear fender and chipping problems, then seeing someone's pic with a mud splattered side w/o running boards, the choice was clear.

Personally, I feel for you that are having problems. GM's poor choice should come back to haunt them. Keep after them and your dealers. Hopefully, you will get a rightful resolution. Good luck!

 

I only have running boards too, and not one chip.

 

were did you get that chevy decal?

 

When you talk to the Chevy rep, be reasonable. You might be able to get him/her to give you the running boards at cost, or split the cost. Hold the JD Power questionaire over them, saying that you received it, but have not filled it out pending the resolution of this matter.

I'm curious, have any SoCal HHR's had this problem? I'm thinking I need running boards....

 

The sand blasting issue made it to edmunds.com

 

No paint chips on the sides of the car. But I found one on the drive side on top of the rear window. I'm not sure how that happend

 

Newbie to the site. Picked up LS Dec 23 2005. Love this car. It so much fun to drive. My LS has 3500KM (2200 miles) 95% of the mileage on this car is highway miles.
Was reading this forum and decided to look and see if I had paint damage.
Sure thing I have no running boards, plastic guides on both doors sand blasted.

I had dealer installed paint protection. I know this product wouldn't stop stone
chips.

Went back to dealer. Pointed out problem and showed him the forum on line.
He has taken it to his GM District Manager. I said this was great but what
can we do now. He said I would have to wait until GM offered a fix.
I said this was stupid to wait for them to decided what to do while the car
is being damaged and know of a solution.

I asked if dealer would subsidize the cost of running boards. Said he couldn't do that I would have to wait. He direct me to sales to see if they would offer anything. Haven't heard back from them.A response that I expected from this dealer. Long story in of it self.

Next stop GM Direct. Last stop local media?

 

Week # 3. Nothing from GM or the dealer yet. They must have all of their engineers working on this problem.