2 year problem
Moderator
Joined: 01-23-2009
Posts: 26,484
From: Fredericksburg,VA
Senior Member
Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
Hello patches22,
I apologize, but I just realized that you are located in Nova Scotia according to your profile. As I am only equipped to assist customers based within the United States, I have included the contact link for our Chevrolet Customer Care Team in Canada. They will be happy to assist you with getting this concern properly addressed. Keep us all updated of any new developments!
Sincerely,
Jonathan A.
Chevrolet Customer Care
I apologize, but I just realized that you are located in Nova Scotia according to your profile. As I am only equipped to assist customers based within the United States, I have included the contact link for our Chevrolet Customer Care Team in Canada. They will be happy to assist you with getting this concern properly addressed. Keep us all updated of any new developments!
Sincerely,
Jonathan A.
Chevrolet Customer Care
Deceased
Joined: 06-30-2010
Posts: 25,739
From: Kannapolis NC
Well its gone 2 years without a catastrophic failure, so your question answers itself really.
If you're wanting GM to transport it to another dealer, the answer will probably by a polite "no", but if you're willing to take to a different dealer, I'm betting you'll finally get it fixed.
Don's answer wasn't meant as sarcasm, and neither was mine.
We're just trying to point out that you would have had a major failure long ago if the noise was related to an internal engine component.
Have you considered taking it to an independent repair facility to have it checked out, if they find and rectify the cause of the noise, then you present the bill to your dealership for reimbursement.
If you're wanting GM to transport it to another dealer, the answer will probably by a polite "no", but if you're willing to take to a different dealer, I'm betting you'll finally get it fixed.
Don's answer wasn't meant as sarcasm, and neither was mine.
We're just trying to point out that you would have had a major failure long ago if the noise was related to an internal engine component.
Have you considered taking it to an independent repair facility to have it checked out, if they find and rectify the cause of the noise, then you present the bill to your dealership for reimbursement.
Moderator
Joined: 01-23-2009
Posts: 26,484
From: Fredericksburg,VA
I am still trying to understand this "warranty" thing.
You were given a booklet about the warranty when you bought the car, it is probably in the same place as your Owner Manual.
If you are talking about the GM new car warranty you can take it to any GM dealership for warranty work.(period) One Dealer is not going to drive it to another Dealer for you, they claim to lose money on warranty work as it is. BTW, that's any GM dealer, not just any Chevrolet dealer. It is GM that pays for the work, not the dealership.
It sound like you think "voiding" a warranty is the same as having to "drive it yourself" to a different dealer for warranty service.
You were given a booklet about the warranty when you bought the car, it is probably in the same place as your Owner Manual.
If you are talking about the GM new car warranty you can take it to any GM dealership for warranty work.(period) One Dealer is not going to drive it to another Dealer for you, they claim to lose money on warranty work as it is. BTW, that's any GM dealer, not just any Chevrolet dealer. It is GM that pays for the work, not the dealership.
It sound like you think "voiding" a warranty is the same as having to "drive it yourself" to a different dealer for warranty service.
Thread Starter
Banned
Joined: 06-22-2013
Posts: 16
From: Yarmouth Nova Scotia
Hello patches22,
I apologize, but I just realized that you are located in Nova Scotia according to your profile. As I am only equipped to assist customers based within the United States, I have included the contact link for our Chevrolet Customer Care Team in Canada. They will be happy to assist you with getting this concern properly addressed. Keep us all updated of any new developments!
Sincerely,
Jonathan A.
Chevrolet Customer Care
I apologize, but I just realized that you are located in Nova Scotia according to your profile. As I am only equipped to assist customers based within the United States, I have included the contact link for our Chevrolet Customer Care Team in Canada. They will be happy to assist you with getting this concern properly addressed. Keep us all updated of any new developments!
Sincerely,
Jonathan A.
Chevrolet Customer Care
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