Originally Posted by propman07

Sorry for the delay....I didn't get to work on the door on Tuesday. I took a look at it today. Here is where I'm at.

I tried the white grease. I applied it liberally, and worked the lock paw several times. I tried to get the door to close and latch with no success. I cycled the child lock several times, and worked the lock paw again. Same results. I was going to try to adjust the striker plate, but it looks like the upper torx fastener was stripped out. The #30 torx bit I had would not engage so that I could remove it. I was able to remove the lower fastener, but I was unable to move the striker plate.

I removed the actuator from the door. I didn't take it apart, but I did try to get it to latch to the striker plate as if it were inside the door. I could not get the paw to rotate into the lock position (door closed). I was able to get the paw to rotate to the locked position with a screwdriver, but I was unable to get it to do this when engaging the striker plate. I went ahead and placed an order for a new actuator. I'll try that when it arrives, and (hopefully), this will solve the issue.

Thanks.