Problems/Service/Repairs If you have a problem with your HHR, want a tip on repairing or performing a particular service to you HHR here is the place to post!

Broken Moon Roof

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Old Jun 1, 2007 | 11:24 PM
  #41  
Airborne_Beachbum's Avatar
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Joined: 03-23-2006
Posts: 286
From: Fayetteville, NC
Well, took my HHR in for the initial inpection to get the sunroof replaced. They said that there are no modules available and it could take up to 4 weeks to get one in. I'm hoping that as long as my work orders predating the end of my warranty show this problem that I won't have to pay out of pocket for it.

A good note, they also looked at the dash glove box and have order a replacement for it. The button to open it broke off from the pins that hold it to the lid. That work will be completed on Monday.
Old Jun 2, 2007 | 06:57 AM
  #42  
sjssk's Avatar
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Joined: 03-19-2007
Posts: 670
From: Port Huron, Michigan
My dealer replaced my sunroof and it only took a few days to get the parts. They might be pulling your chain......
Old Jun 18, 2007 | 09:17 PM
  #43  
Airborne_Beachbum's Avatar
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Joined: 03-23-2006
Posts: 286
From: Fayetteville, NC
Well, here's the update. i was on vacation when it broke and couldn't stay in town long enough to order parts. When I got back to my temporary duty station there wasn't enough time left in school to order the parts. So, today I had a day off and went into the local Chevy dealership and told them the whole story. The good part is that they will cover it under the warranty since it's an on going work order even thought I am 1,500 miles over. What confuses me is that I have work orders from two other dealerships saying what is wrong and what parts need to be order. But, this dealership still wants me to bring in my HHR so they can check it out for themselves. Is there no trust among Chevy parts department? I guess I am just annoyed that I will be without my car for two days - one for the initial inspection and one for the install.
Old Jun 18, 2007 | 09:23 PM
  #44  
calgaryhhr's Avatar
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Joined: 06-21-2006
Posts: 939
From: Calgary
I've been waiting a week for the parts to arrive for the repair, talked to the parts department this morning and they said that they have one of the two parts necessary. The other part is in transit and should be here this week, or maybe next week, they really have no idea.
Old Jun 18, 2007 | 10:16 PM
  #45  
Airborne_Beachbum's Avatar
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Joined: 03-23-2006
Posts: 286
From: Fayetteville, NC
You would think Chevy would catch on that this is a problem and make more parts available.

There are a lot of forum users that have experienced this problem and we are just a small percentage of owners. Plus, you have to figure the owners that didn't have the sunroof origanally that want to install it as a "factory aftermarket" piece.
Old Jun 28, 2007 | 04:36 PM
  #46  
Airborne_Beachbum's Avatar
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Joined: 03-23-2006
Posts: 286
From: Fayetteville, NC
My HHR is finally fuly functional again. Just picked it up from the service department. Due to the lack of time spent in any one city and the delivery time for the parts to be delivered, I visited 4 dealerships in 4 different states.
Old Jun 28, 2007 | 05:42 PM
  #47  
calgaryhhr's Avatar
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Joined: 06-21-2006
Posts: 939
From: Calgary
Good to hear that you are cruising with the wind in your hair again.

My new sunroof/parts came in on Tuesday June 19 and still have not been replaced. My car has been in the body shop for the chip problem and the body and service department couldn't get coordinated and nothing has been done yet. I picked my HHR from the body shop yesterday and need to drop it off again next week to get the sunroof fixed, not to mention to get the crappy body shop work re-done.
Old Jun 28, 2007 | 06:19 PM
  #48  
jaime_g's Avatar
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Joined: 05-21-2007
Posts: 53
From: California
This exact same thing happened to my sunroof. It actually looks like an exact image because mine broke on the same side and I also have a Daytona Blue HHR. I thought for a split second that it actually was a picture of my car. The dealer had the nerve to say it has never happened before.
Old Jul 3, 2007 | 10:49 AM
  #49  
Curmudgeon's Avatar
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Joined: 10-02-2006
Posts: 29
From: Charlotte NC
Obviously a design/manufacturing problem My roof's windscreen arm broke as well..little pot metal hook/hinge busted...and it means a whole new sunroof frame assembly!
Took about 10 days to get the part and about 6 hours labor to pull the entire roof assembly out and replace. Of course, the fact I'd put in a roof mounted DVD player for the backseat didn't make the mechanics job any easier !
Old Jul 17, 2007 | 03:40 PM
  #50  
johnbrum's Avatar
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Joined: 01-08-2007
Posts: 40
From: Mckinney,TX
Same happened to mine, need to take it in to get it fixed as well.



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