Letter from GM for ignition lock cylinder
05-23-2012, 09:09 PM
#11
Platinum Member
Join Date: 01-09-2007
Location: SE USA
Posts: 15,855
A big Thank You to ChevyMgr for keeping us updated on this. I went by my dealer and inquired about the recall. They looked it up, said OK, and when would I like to bring it in for the replacement? Can't beat that.Side note. A friend at the dealer did a vin status inquiry.Read it when I got home and found this part interesting:
Required Field Actions:
Code Campaign Description Disposition Type Date Ex Date
N120045 Ignition Lock Cylinder May Bind Open ZCSP 4/18/12 5/31/14
-Rpl Ignition Lock Cyl
* Expires 5/31/14
Contact Information
Group: Sub Group:
Labor Operation Description
V2575 12045 Customer Reimbursement Denied
For US Dealers Only
V2573 12045 Install New Ignition Lock Cylinder
V2574 12045 Customer Reimbursement Approved
05-25-2012, 09:11 AM
#12
Join Date: 05-25-2012
Location: Columbus, OH
Posts: 1
reimbursement turn around time
To the member in VA who already got their check the from dealer -
I'm curious - how long was the turn around time on your reimbursement?
I have my appointment with the dealership today at 3p. Since I had my ignition cylinder replaced last October at a different dealer, they have to do an inspection.
I'm curious - how long was the turn around time on your reimbursement?
I have my appointment with the dealership today at 3p. Since I had my ignition cylinder replaced last October at a different dealer, they have to do an inspection.
Last edited by becks1205; 05-25-2012 at 09:12 AM. Reason: added info
05-29-2012, 09:37 PM
#13
Senior Member
Join Date: 02-10-2011
Location: Temple, Ga
Posts: 113
My key got stuck in the ignition cylinder this afternoon and I couldn't turn my car off. I headed out for the dealership to get them to check it out. It turn out that my VIN was not one that is included in the campaign plus I was told that the free replacement was up to 120,000 miles. I am way passed that. He did give me a break on the price by charging 1 hour labor instead of 2 hours. What can I say, they had me by the key chain!! I now have a new ignition cylinder.
05-30-2012, 04:34 AM
#14
Senior Member
Join Date: 12-19-2011
Location: Somewhere
Posts: 2,308
Less than a week.
To the member in VA who already got their check the from dealer -
I'm curious - how long was the turn around time on your reimbursement?
I have my appointment with the dealership today at 3p. Since I had my ignition cylinder replaced last October at a different dealer, they have to do an inspection.
I'm curious - how long was the turn around time on your reimbursement?
I have my appointment with the dealership today at 3p. Since I had my ignition cylinder replaced last October at a different dealer, they have to do an inspection.
05-30-2012, 09:33 PM
#15
Senior Member
Join Date: 02-16-2012
Location: Oldsmar, Florida
Posts: 148
I got my letter today in the mail. Made appointment for tomorrow afternoon
to get ignition changed.Glad I can get it changed before it goes bad.
Thanks GM,
Happy HHR_ing
to get ignition changed.Glad I can get it changed before it goes bad.
Thanks GM,
Happy HHR_ing
05-30-2012, 11:29 PM
#16
Senior Member
Join Date: 12-04-2009
Location: Port St Lucie, Florida
Posts: 463
Everyone should make sure if their HHR is included or safe. Last year I had to drive my HHR to the dealer after hours, pull the fuel pump fuse to shut the damn thing off and leave it overnight. I got home from work and the key wouldn't turn off then just plain came out of the ignition and the car wouldn't stop running. That after I just filled up with gas lol. Prevent this situation for yourself and get it done.
05-31-2012, 12:34 AM
#17
Member
Join Date: 12-28-2011
Location: wv
Posts: 72
what years/models does this include?
05-31-2012, 12:38 PM
#18
Member
Join Date: 04-23-2009
Location: Hamlet NC
Posts: 88
Got my letter today. I have a 2009, that I bought new. I have had that happen to me 2 or 3 times. It would finally unlock. The 2003 CTS Caddy I had would do the same thing though. I figured it was a GM thing. Like the gas needle going all over the place.
I will schedule mine for next week tomorrow.
I will schedule mine for next week tomorrow.
05-31-2012, 01:23 PM
#19
Senior Member
Join Date: 11-05-2010
Location: Detroit, Michigan USA
Posts: 1,492
Michelle, Chevrolet Customer Service
05-31-2012, 03:21 PM
#20
Senior Member
Join Date: 11-05-2010
Location: Detroit, Michigan USA
Posts: 1,492
Got my letter today. I have a 2009, that I bought new. I have had that happen to me 2 or 3 times. It would finally unlock. The 2003 CTS Caddy I had would do the same thing though. I figured it was a GM thing. Like the gas needle going all over the place.
I will schedule mine for next week tomorrow.
I will schedule mine for next week tomorrow.
