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Letter from GM for ignition lock cylinder

Old May 23, 2012 | 09:09 PM
  #11  
sleeper's Avatar
Platinum Member
 
Joined: 01-09-2007
Posts: 16,081
From: SE USA
Originally Posted by firemangeorge
A big Thank You to ChevyMgr for keeping us updated on this. I went by my dealer and inquired about the recall. They looked it up, said OK, and when would I like to bring it in for the replacement? Can't beat that.

Side note. A friend at the dealer did a vin status inquiry.Read it when I got home and found this part interesting:

Required Field Actions:
Code Campaign Description Disposition Type Date Ex Date
N120045 Ignition Lock Cylinder May Bind Open ZCSP 4/18/12 5/31/14
-Rpl Ignition Lock Cyl
* Expires 5/31/14
Contact Information
Group: Sub Group:
Labor Operation Description
V2575 12045 Customer Reimbursement Denied
For US Dealers Only
V2573 12045 Install New Ignition Lock Cylinder
V2574 12045 Customer Reimbursement Approved
George- That's the part we're NOT supposed ta read...
Old May 25, 2012 | 09:11 AM
  #12  
becks1205's Avatar
 
Joined: 05-25-2012
Posts: 1
From: Columbus, OH
reimbursement turn around time

To the member in VA who already got their check the from dealer -

I'm curious - how long was the turn around time on your reimbursement?

I have my appointment with the dealership today at 3p. Since I had my ignition cylinder replaced last October at a different dealer, they have to do an inspection.

Last edited by becks1205; May 25, 2012 at 09:12 AM. Reason: added info
Old May 29, 2012 | 09:37 PM
  #13  
deliveryman's Avatar
Senior Member
 
Joined: 02-10-2011
Posts: 113
From: Temple, Ga
My key got stuck in the ignition cylinder this afternoon and I couldn't turn my car off. I headed out for the dealership to get them to check it out. It turn out that my VIN was not one that is included in the campaign plus I was told that the free replacement was up to 120,000 miles. I am way passed that. He did give me a break on the price by charging 1 hour labor instead of 2 hours. What can I say, they had me by the key chain!! I now have a new ignition cylinder.
Old May 30, 2012 | 04:34 AM
  #14  
Haunted_Hot_Rod's Avatar
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Joined: 12-19-2011
Posts: 2,308
From: Somewhere
Less than a week.

Originally Posted by becks1205
To the member in VA who already got their check the from dealer -

I'm curious - how long was the turn around time on your reimbursement?

I have my appointment with the dealership today at 3p. Since I had my ignition cylinder replaced last October at a different dealer, they have to do an inspection.
Old May 30, 2012 | 09:33 PM
  #15  
kb0sdq's Avatar
Senior Member
 
Joined: 02-16-2012
Posts: 148
From: Oldsmar, Florida
I got my letter today in the mail. Made appointment for tomorrow afternoon
to get ignition changed.Glad I can get it changed before it goes bad.
Thanks GM,
Happy HHR_ing
Old May 30, 2012 | 11:29 PM
  #16  
eaglefreak138's Avatar
Senior Member
 
Joined: 12-04-2009
Posts: 463
From: Port St Lucie, Florida
Everyone should make sure if their HHR is included or safe. Last year I had to drive my HHR to the dealer after hours, pull the fuel pump fuse to shut the damn thing off and leave it overnight. I got home from work and the key wouldn't turn off then just plain came out of the ignition and the car wouldn't stop running. That after I just filled up with gas lol. Prevent this situation for yourself and get it done.
Old May 31, 2012 | 12:34 AM
  #17  
(tabs)'s Avatar
Member
 
Joined: 12-28-2011
Posts: 72
From: wv
what years/models does this include?
Old May 31, 2012 | 12:38 PM
  #18  
jimfet's Avatar
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Joined: 04-23-2009
Posts: 88
From: Hamlet NC
Got my letter today. I have a 2009, that I bought new. I have had that happen to me 2 or 3 times. It would finally unlock. The 2003 CTS Caddy I had would do the same thing though. I figured it was a GM thing. Like the gas needle going all over the place.

I will schedule mine for next week tomorrow.
Old May 31, 2012 | 01:23 PM
  #19  
ChevroletCustomerService's Avatar
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Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
Originally Posted by kb0sdq
I got my letter today in the mail. Made appointment for tomorrow afternoon
to get ignition changed.Glad I can get it changed before it goes bad.
Thanks GM,
Happy HHR_ing
I am glad to read you have received your letter for the ignition cylinder. Please, let me know how things go with the visit.

Michelle, Chevrolet Customer Service
Old May 31, 2012 | 03:21 PM
  #20  
ChevroletCustomerService's Avatar
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Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
Originally Posted by jimfet
Got my letter today. I have a 2009, that I bought new. I have had that happen to me 2 or 3 times. It would finally unlock. The 2003 CTS Caddy I had would do the same thing though. I figured it was a GM thing. Like the gas needle going all over the place.

I will schedule mine for next week tomorrow.
Did you pay for the previous times you had to have this fixed in your HHR?

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