I had trouble a while back with my 2009, 2LT. I got home on a Friday and could not turn the car off. Luckily, the dealer is near and they could look at right away. It sat, running for almost two hours but they changed out the cylinder, no charge.
It would have been bad any other time. It worked out well but it could have been anywhere and without a dealer in sight. I lucked out.

 

i got one and will make appt. also service air bag light on most time now and maybe they can catch it this time

 

We got 2 letters one for my wife's 09 and my 10. both came Thursday. Mine was changed 4 weeks ago when I had it in for inspection and pil change. Will take my wifes soon.

 

Thank you for the additional information. Do you plan to take the vehicle into the dealership to get this taken care of?

Michelle, Chevrolet Customer Service

 

I'm going in tomorrow at 10:00.

 

Were you able to take the vehicle in and get it taken care of yet?

Michelle, Chevrolet Customer Service

 

Thank you for sharing what you experienced with your vehicle and the dealership. I am glad they were able to get this taken care of at no cost to you. Are you still smooth sailing with this?

Michelle, Chevrolet Customer Service

 

Please, let me know how things go with the service air bag light.

Michelle, Chevrolet Customer Service

 

Was yours done at no charge or do you need to submit a reimbursement form? Please, let me know how things go when you take your wife's HHR in.

Michelle, Chevrolet Customer Service

 

When the dealer service record for the replacement of the ignition lock cylinder was added to the my.chevrolet.com web site it indicated the cost to be $110.13. Thought those of you who have to pay for the repair yourself might be interested in the cost. GM covered my replacement through program 12045.