SS Specific Service Issues/Repairs Service/Repairs specific to the SS. Turbo-Brembo Brakes-2.0 Engine-Limited Slip Differential-Programmable Display-MU3 Transmission

2008 HHR SS Brake issue/buy back

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Old Feb 2, 2012 | 02:46 PM
  #61  
hyperv6's Avatar
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From: Akron Ohio
Originally Posted by russruth
You made a remark that you don't know why everyone doesn't have this fixed on their auto SS and the above quote is the reason.

I have 4 chevy's, 3 super sports and regardless of city, regardless of dealer, regardless of how good the service department is I have never had a repair done that didn't have to go back.

I'm like a lot of people . . . busy. I travel by air around 100 days a year and run two studios so when I want to drive and enjoy it, I want to drive and enjoy it.

Going to the dealer, leaving the car for 2 days, picking it up, recognizing that the fix was wrong and then taking it back for 2 days just isn't worth it for something that I have learned to work around.

You say you have a great dealer and know people at gmpd . . . good, so why not toss out some phone numbers and share with the rest of us.

Everybody else does.

I'm sure a lot of people would love the perfect service you enjoy.

IMO
Sucks to be you.

The Dealer is Doug Chevy in Akron Ohio. They do it right the first time. Sorry I have a good dealer.

I am sorry you have issues but most of us have never had them or we have had them resolved with out drama and are not in the same boat as you. You may not like hearing it but most SS are trouble free. I just hate it when some people read the comments of a few and start thinking those who complain are speaking for majority. All I am trying to do is state the other side of the story.

Too often many web sites have a few that complain and people see it as a major issue for all of the models. This is unfair as seldom so you see someone say my damn car has just not given me trouble and I need to tell the world about it. On the other hand the guy that has an issue will tell everyone that will read.

You my friend or not the norm and I just want some of those with less than 50 post not to get scared that just because a few have had issues it does not represent the thousands that have not had unresolved issues.

Also some people just seem to always have issues and are never happy too. Not saying that is the case but I deal with it everyday in auto related issues some bring on themselves.


PM sent.

Last edited by hyperv6; Feb 2, 2012 at 04:48 PM.
Old Feb 3, 2012 | 12:10 PM
  #62  
russruth's Avatar
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Joined: 11-08-2009
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From: Los Angeles, Dallas, New York
Originally Posted by hyperv6
Sucks to be you.

The Dealer is Doug Chevy in Akron Ohio. They do it right the first time. Sorry I have a good dealer.

I am sorry you have issues but most of us have never had them or we have had them resolved with out drama and are not in the same boat as you. You may not like hearing it but most SS are trouble free. I just hate it when some people read the comments of a few and start thinking those who complain are speaking for majority. All I am trying to do is state the other side of the story.

Too often many web sites have a few that complain and people see it as a major issue for all of the models. This is unfair as seldom so you see someone say my damn car has just not given me trouble and I need to tell the world about it. On the other hand the guy that has an issue will tell everyone that will read.

You my friend or not the norm and I just want some of those with less than 50 post not to get scared that just because a few have had issues it does not represent the thousands that have not had unresolved issues.

Also some people just seem to always have issues and are never happy too. Not saying that is the case but I deal with it everyday in auto related issues some bring on themselves.


PM sent.
No not usually. Maybe today since I worked until 4:15 in the morning for a 6am call.

I'm fortunate, this is the work we produce in our day job, so overall life's good.



But, sorry to go off topic.

I do appreciate the pm you sent and it will be of help.

I also know that not everyone has problems with their car, but I can promise you, finding a resolve is not without trying.

I do know that these cars are very sensitive to changes and there are a more than a few people that have issues with the stage 1 upgrade, or Crate Engine Depot wouldn't have made the connectors and people like Vince wouldn't be swamped writing work arounds.

I also know that I would have been happier not to have the upgrade installed, because it ran flawlessly before. Sure a lot was due the dealer, they didn't know how to do it and they obviously didn't have a lot of incentive as a few months after the upgrade they dropped chevrolet and became an Infiniti dealer.

I know how forums work and yes sometimes it seems everyone has problems, some their fault, some not, but the whole idea of these forums is to share in a community and help indentify problems and share information for a fix.


I think any performance car should have close to 300 hp. The biggest review complaint on the new Buick GS with our ecotec motor is it's at 270 and underpowered for it's weight.

Though my EVO is not what I would call a pleasant ride, (more like driving a Go Kart designed by a blender company) even at 280 hp, it's explosive and fun and the computer never gets in the way and that thing just never breaks. Now that's a car I drive hard and it never changes, it just goes.

My opinion is just one opinion, but if someone asked I'd say call Vince before you install anything because he can give you a horsepower bump without a lot of headache.

But I do appreciate your correspondence.

IMO


P.S.
To date, I've even gone as far as ordering a complete wiring harness and the crate engine depot connectors to try to take some of the inconsistency out of the upgrade, moving the IC forward, paying the dealer to solder the wires and seal them (twice), paying for a tuner to data log the car , replacing the fuel pump, paying for the vacuum tube the dealer broke, the rotors the dealer warped testing the car.

Last edited by russruth; Feb 5, 2012 at 02:16 PM.
Old Apr 17, 2012 | 11:41 AM
  #63  
bigjacksauto's Avatar
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Joined: 10-19-2011
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From: N.Y.
Originally Posted by foolmoon_design
THIS!!!!!!

These cars have their "quirks". I had the TSB done years ago..... doesn't matter.Until my boost guage reads -20, or its idiling, I ain't going no-where!
has anyone had service bullitin # 09-05-22-001A done where they put an actual vacuum pump on an 08 or 09 ss automatic to help with the issue of the brakes on the Auto SS's not working properly when they are started in the morning.

Does the Vacuum pump fix the problem, seems to me that it would?
Old Apr 17, 2012 | 12:09 PM
  #64  
HHR_SS_QC's Avatar
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Joined: 03-29-2009
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From: Quebec City
Originally Posted by bigjacksauto
has anyone had service bullitin # 09-05-22-001A done where they put an actual vacuum pump on an 08 or 09 ss automatic to help with the issue of the brakes on the Auto SS's not working properly when they are started in the morning.

Does the Vacuum pump fix the problem, seems to me that it would?
Yup! fixed the problem (in my case).
Old Apr 17, 2012 | 12:15 PM
  #65  
hyperv6's Avatar
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Joined: 07-05-2008
Posts: 5,464
From: Akron Ohio
Yes it will fix the problem. The Pump mounts to the starter and oil pan on the corner of the engine.

This became a part of all Auto HHR SS from about mid 09 and later.
Old Apr 17, 2012 | 12:48 PM
  #66  
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Joined: 10-19-2011
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From: N.Y.
So do I just contact my dealer and tell them the tsb# and what it is doing and it should be covered free?
Old Apr 17, 2012 | 01:40 PM
  #67  
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Joined: 05-24-2010
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From: SE Wisconsin
I complained about the brakes and the whistling mirrors when I took mine to Rockenbach for the Turbo Upgrade. They said they could not duplicate either problem and did not fix it. The mirrors I can understand but if something ever happens with the brakes, I have a record of that and GM could be in a whole heap of trouble for ignoring it, especially since it is a known problem.
Old Apr 17, 2012 | 04:43 PM
  #68  
hyperv6's Avatar
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Joined: 07-05-2008
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From: Akron Ohio
Originally Posted by bigjacksauto
So do I just contact my dealer and tell them the tsb# and what it is doing and it should be covered free?
I would call the dealer and speak to them. If you are out of warranty the TSB's are not generally covered. But since this is a brake issue GM may let them do it. Speak to Chevy Customer service too if they stone wall you.

Note this is not a fix it at home deal. While you can bolt it on they need to reflash the computer with the right codes that only GM has. A good up to date independant shop might has the down loads too.
Old Apr 17, 2012 | 04:48 PM
  #69  
hyperv6's Avatar
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Joined: 07-05-2008
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From: Akron Ohio
Originally Posted by Vcode455
I complained about the brakes and the whistling mirrors when I took mine to Rockenbach for the Turbo Upgrade. They said they could not duplicate either problem and did not fix it. The mirrors I can understand but if something ever happens with the brakes, I have a record of that and GM could be in a whole heap of trouble for ignoring it, especially since it is a known problem.
It is called find a better dealer as they just did not want to fool with it. My dealer took my car and said they needed it over night to dulplicate and then they called me by 3 PM and said it was fixed. They went from having to duplicate the issue to not needing to and then getting the parts brought in that day to fix it.

A good dealer makes a world of difference. There are too many good dealers around to put up with crap like this.

My dealer has always done what ever was needed and then some. I have a new GMC dealer for the wifes now SUV that also does the same kind of good service.

When you get your surveys after a visit fill them out and if they did good give them the full score if they failed you let GM know. This effects the dealer in many ways and hurts their buying discounts from GM. It hits them in the pocket.

GM has few ways to fight the bad dealers as the goverment protects them so much. This is a way that they can try to force dealers to provide better service.
Old Apr 17, 2012 | 06:35 PM
  #70  
ChevyMgr's Avatar
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Joined: 11-23-2007
Posts: 8,210
From: Texas
Originally Posted by bigjacksauto
So do I just contact my dealer and tell them the tsb# and what it is doing and it should be covered free?
Does yours have this specific problem?



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