GM Recall Campaigns For Information & Discussion of General Motors Recalls

NOW there's a power steering recall on GM vehicles?! No, it's a warranty extension!

Old Jul 26, 2014 | 09:08 PM
  #151  
donbrew's Avatar
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Originally Posted by tucsondivots
Has anyone who received recall letters for power steering had the parts come in and work done yet? I have had the ignition recall done on both my 2006 and 2010. Only remaining is power steering recall on 2010.
Take a look at the other endless recall threads. The answer is "yes".
Old Jul 26, 2014 | 09:42 PM
  #152  
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Ok. My dealer said they had not received any of the power steering parts yet. I did not see some had already had this work and the ignition done.
Old Jul 27, 2014 | 10:56 AM
  #153  
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Originally Posted by tucsondivots
Has anyone who received recall letters for power steering had the parts come in and work done yet? I have had the ignition recall done on both my 2006 and 2010. Only remaining is power steering recall on 2010.
My 2010 ignition recall was completed about a month ago right after (1 week) we struck a deal, and the steering assist recall was completed this past tuesday (the 22nd of July)
I bought the car from a Chevy dealer in early June, who then held the car until the recalls could be done. I believe dealers that have cars in their inventory yet can't "deliver" them are getting the parts first, at least that's what they mentioned. Brought it home yesterday and all is good.
Old Jul 27, 2014 | 02:02 PM
  #154  
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Thanks. Best of luck with your HHR!
Old Aug 5, 2014 | 11:16 AM
  #155  
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The Lifetime Replacement on the EPS motor in GM Bulletin 14119 for 2006-2007 and some 2008's is a joke. A friend of mine had her EPS motor go out on her going down the Interstate in the inside lane at 70 mph.She was lucky that she was able to make it to the shoulder of the road without wrecking.She was able to drive home after she sat there for a while and got it to her dealer the the next day.

Before she took it in to the dealer she had talked to me and told me what had happened,that's when I made her copies of the GM bulletin and also the one from NHTSA website http://www-odi.nhtsa.dot.gov/owners/..._ids=14V153000. Her dealer claimed to know nothing about this and told her that she would have to pay for the repair out of her pocket and then try to get her money back from GM.

After she had it repaired she called GM and was rudely treated and questioned as to where she got the info that her EPS motor was covered by any Lifetime Replacement. According to the rep she talked to there was no such thing and they did not have to reimburse her.(BTW this rep was at GM corp. offices in Detroit,she called them after getting the run around from Chevy customer support.)

She then called the NHTSA and filed a complaint and was told the same thing that they didn't know anything about a extended warranty on the EPS. Even though the NHTSA has this info on their website and there are plenty of sources to find the GM bulletin they both deny it . I know that I'm not crazy because I have seen the info about the ESP Lifetime Replacement on the NHTSA website and also have gotten confirmation about GM bulletin 14119 from a very good source at my local dealer(He had a hard time finding it because it said it was hidden in the info from GM that he gets on his computer) Sounds like someone is not wanting to take responsiblty again.

BTW GM is now a LLC (Limited Liabilty Company)which means the executives at GM are less prone to being sued for their bad decisions that end up killing people.Greed vs people's lives................The greedy will have to answer to the Judge of all Judges one day

Last edited by whopper; Aug 5, 2014 at 01:01 PM.
Old Aug 5, 2014 | 01:02 PM
  #156  
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Edited to create paragraphs so it is easier to read.
Old Aug 5, 2014 | 03:33 PM
  #157  
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Originally Posted by whopper
Edited to create paragraphs so it is easier to read.
Thanks Whopper,Sorry I was on a rant and just kept typing
Old Aug 5, 2014 | 04:16 PM
  #158  
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Old Aug 5, 2014 | 05:51 PM
  #159  
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I have had the "huh, where'd you find that" response before with an official GM TSB in my hand. When I told the Service Writer he could go to the GM website and download it himself he got really offended and said (this is actually a quote) "It's not my job to look for TSBs". I made a scene in the service area loud enough for the Service Mgr to notice, he came out and "scanned" my printout then misquoted it to the writer and told him to do it.

They really don't care, but sometimes they do the right thing because they are too stupid to realize it. The Service Manager is a business guy, the Service Writers are just that and the techs went to the same trade schools as the guys down the street. Don't get me started on the techs education on a TechII scanner. This is NOT limited to GM.
Old Aug 9, 2014 | 02:18 AM
  #160  
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Joined: 08-06-2014
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From: St. Louis, Missouri
Power Steering Recall

Can anyone fill me in on the power steering recall. I have my car scheduled to go into the dealer on monday and was wondering what was the root cause of the issue. I have never had an issue with the steering (other than some suspect clunks). If anyone has some knowledge about this recall, anything would be greatly appreciated.
Thanks

P.S.- I joined this forum a couple days ago and I cannot stop visiting it

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