Letter from GM for ignition lock cylinder
Senior Member
Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
Just dropped mine off for the lock cylinder and the door rust issue. They are also going to look at the rattling hub caps. They have rattled since I drove it off the lot 3 years ago. Everyone was very pleasent and helpful at Moran Chevrolet and said it would probably be done Thursday or Friday. This is the first visit to the dealer at 35,000 miles.
Please, let me know how things went after you have picked up your HHR from the dealership.
I hope you have a great holiday!
Michelle, Chevrolet Customer Service
Senior Member
Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
Musicguy-"Thanks, hope you have a great holiday as well. The shop is fine, I like the vehicle very much other than the little issues. I was hoping to drive this car for many years, but with rust setting in, and things getting a little creaky at less than 3 years I'm wondering about the longevity. Things seem to have a way of heading south post warranty."
It is looking like it is going to be a HOT one in Michigan this July fourth.
I don't intend to come off like a pushy sales person because I am turned off by those types, but if there is something I can assist you with in the future please, don't hesitate to get a hold of me.
Michelle, Chevrolet Customer Service
It is looking like it is going to be a HOT one in Michigan this July fourth.
I don't intend to come off like a pushy sales person because I am turned off by those types, but if there is something I can assist you with in the future please, don't hesitate to get a hold of me.
Michelle, Chevrolet Customer Service
Last edited by ChevroletCustomerService; Jul 2, 2012 at 02:45 PM. Reason: Add Musicguy quote
New Member
Joined: 07-04-2012
Posts: 13
From: Cape Girardeau, Missouri
I'm wondering if I should have received a letter? Mine is a 2010 and we replaced the ignition because something inside the switch came apart and caused us not to be able to turn our car off... Paid $330 to local dealership to replace it at 45,xxx miles! Even contacted GM customer service and NEVER got a resolution... Does it sound like the same problem or is mine one of a kind... I know MANY owners have made complaints about their ignition problems, GM just never showed any concern about my complaint! If I didn't LOVE my hhr, I would have dumped it and bought something other than a GM after the way I was treated! In fact I'm restricted from the local dealer as well! Lol
Senior Member
Joined: 01-09-2009
Posts: 273
From: Homestead, Fl
I had an 06 that the key was stuck ON and i took the plastic off around the steering wheel and pushed the button to remove it. I now have an 08 that the key wont turn on unless i play around with it.....i wonder if mine is covered
Last edited by ChevyM84; Jul 6, 2012 at 11:44 AM.
Senior Member
Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
I'm wondering if I should have received a letter? Mine is a 2010 and we replaced the ignition because something inside the switch came apart and caused us not to be able to turn our car off... Paid $330 to local dealership to replace it at 45,xxx miles! Even contacted GM customer service and NEVER got a resolution... Does it sound like the same problem or is mine one of a kind... I know MANY owners have made complaints about their ignition problems, GM just never showed any concern about my complaint! If I didn't LOVE my hhr, I would have dumped it and bought something other than a GM after the way I was treated! In fact I'm restricted from the local dealer as well! Lol
Michelle, Chevrolet Customer Service
Member
Joined: 03-26-2011
Posts: 79
From: Houston, tx
Just had mine malfunction. My HHR wouldnt shut off...luckily the stealership service was still open. They where able to get it done in about 45mins... I was really shocked it was done so fast considering previous encounters with the stealership. Just glad it happened on a day a took off from work and the dealer was open and able to take care of it.
Try buying a rare HHR from the Ford dealer.